Lead, Lending Operations – Partnerships

🕒 Yesterday

🏢🏡 New York City – Hybrid

💵 $85k - $130k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

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Logo of Enova International

Enova International

WebsiteLinkedIn

1001 - 5000 employees

Founded 2000

💳 Fintech

🤝 B2B

👥 B2C

Fintech • B2B • B2C

Enova International is a leading financial technology company that provides online financial services powered by its machine learning platform, Colossus™. Headquartered in Chicago, Enova serves non-prime consumers and businesses, offering access to trustworthy credit through innovative technology and analytics. With a focus on financial inclusion, Enova aims to close the credit gap by providing accessible financial solutions to millions of underserved individuals and small businesses.

📋 Description

• Loan Processing & Submission Management: Perform meticulous "desk reviews" of loan applications to ensure all documentation (bank statements, tax returns, credit reports, etc.) is complete and meets specific partner "buy box" requirements. • Intelligent Lender Matching: Act as a subject matter expert on the credit policies of 8–10 external lending partners, routing files to the lender most likely to fund the specific SMB profile. • Partner Submission & Liaison: Manage the formal submission process and serve as the primary point of contact for external underwriting teams, resolving issues to drive loans toward approval. • Pipeline Management: Track files through the sales cycle, providing real-time updates to internal teams and identifying bottlenecks to maintain high pull-through rates. • Stakeholder Collaboration & Knowledge Management: Translate complex lender criteria into clear internal "buy boxes" and training materials for Sales and Product teams. • Standardized Knowledge Hub: Maintain a real-time "Lender Playbook" and repository (within Salesforce or a shared workspace) to ensure internal teams have access to current guidelines, pricing, and protocols. • Market Insight Briefings: Lead regular "Marketplace Rhythms" to update stakeholders on partner performance, submission quality trends, and shifts in the competitive landscape. • Strategic Analysis & Trend Identification: Monitor and report on shifts in external lender behavior, such as changes in interest rates, credit appetite, or new alternative data requirements (e.g., shifts toward real-time cash flow or digital adoption metrics).

🎯 Requirements

• Demonstrated experience in commercial or consumer loan processing, documentation, or underwriting practices. • Ability to evaluate balance sheets, income statements, and tax returns to assess the financial health and eligibility of an SMB. • High comfort level with Loan Origination Systems (LOS), CRM platforms (Salesforce), and advanced Microsoft Excel skills for data entry and tracking. • Exceptional organizational skills with a focus on accuracy in data verification and file integrity. • Strong verbal and written communication skills to advocate for files with partner underwriters and collaborate with high-energy sales teams. • Proven ability to learn new credit policies quickly and adapt to changing partner requirements in a fast-paced environment.

🏖️ Benefits

• Health, dental, and vision insurance including mental health benefits • 401(k) matching plus a roth option (U.S. Based employees only) • PTO & paid holidays off • Sabbatical program (for eligible roles) • Summer hours (for eligible roles) • Paid parental leave • DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova) • Employee recognition and rewards program • Charitable matching and a paid volunteer day…Plus so much more!

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