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Admissions Support Representative

🔥 1 minute ago

🏰 Missouri – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Where this job comes from

Posted on Concorde Career Colleges's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Concorde Career Colleges

Concorde Career Colleges

1001 - 5000 employees

Founded 1988

🏥 Healthcare

💼 Consulting

📚 Education

Healthcare • Consulting • Education

Concorde Career Colleges is an educational institution that specializes in providing career-focused training and degree programs. Their services include student enrollment, financial planning assistance, scholarships, and resources to support students in funding their education. The college aims to prepare students for successful careers in various fields through accessible and practical education.

📋 Description

• Provide remote support for recruiting and enrollment of qualified students across all campuses • Report to the Director of Admissions Support and collaborate with campus teams • Provide accurate information and determine applicant acceptability based on school admissions criteria and catalog requirements • Conduct virtual prospective student interviews according to the Admissions Exceptional Trust Manual or leadership direction • Use vendor resources to engage or re-engage prospective students, schedule campus appointments, and provide customer service • Manage student recruitment activity through scheduled appointments, timely updates, and detailed CRM notes • Conduct phone, text, and email outreach to schedule appointments and follow up on no-shows • Meet or exceed admissions support activity, appointment, interview, and student referral expectations • Adhere to Federal financial aid policies related to admissions activities • Prepare, complete, and submit required admissions documents and records • Partner with campus Admissions departments and staff to support recruitment activities • Direct students and prospective students to the Concorde school catalog • Follow prescribed enrollment procedures authorized by the school • Perform other duties as assigned

🎯 Requirements

• HS Diploma or GED (required) • Minimum of five (5) years of experience in admissions, enrollment, consultative sales, relationship management, customer service, or another related field (required) • Bachelor’s degree in business, finance, marketing or related field (preferred) • Direct experience building relationships, influencing decisions, and guiding individuals through a decision-making or enrollment process (preferred) • Basic understanding of core job functions and tools • Ability to follow instructions and established procedures with supervision • Ability to use standard software tools such as Microsoft Word and Excel at a beginner level • Ability to communicate, think, learn, and reason • Ability to use computers and computer systems to process transactions, store documents, enter data, or perform assigned tasks • Ability to safely ambulate and/or maneuver when on-site at company locations • Active listening, inductive reasoning, information ordering, and category flexibility • Good judgment, problem-solving, and decision-making skills • Ability to maintain confidentiality and manage sensitive information with discretion • Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously • Ability to gain, understand, and apply information and data related to essential job functions • Ability to foster long-term relationships with stakeholders • Must meet minimum technical standards for remote eligibility and participation

🏖️ Benefits

• Remote work designation • No travel required • Climate-controlled indoor work environment when on site • Equal Employment Opportunity protections

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