Clinical Solutions Specialist, East Territory

🔥 0 minutes ago

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

💵 $90k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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EnsoData

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

☁️ SaaS

💰 $10M Corporate Round on 2022-04

Healthcare Insurance • Artificial Intelligence • SaaS

EnsoData is a company specializing in the development of AI-powered software solutions for the healthcare industry, particularly in the area of sleep medicine. Their flagship product, EnsoSleep, is a cloud-based platform that enhances the process of testing, diagnosing, and managing sleep disorders. By utilizing advanced AI algorithms, EnsoSleep automates the scoring of sleep studies, enabling faster and more accurate assessments, which allows healthcare professionals to focus on patient care and improve treatment outcomes. EnsoData's solutions support a wide range of healthcare settings, including hospitals, independent sleep labs, and home testing environments.

📋 Description

• Deliver compelling, clinically accurate product demonstrations to prospective customers in partnership with Sales Account Executives. • Support the sales cycle by addressing clinical workflows, use cases, and outcomes-related questions from clinicians and administrators. • Conduct clinical onboarding and training sessions (virtual and in-person) for new customers, tailored to specific clinical roles and workflows. • Develop and refine clinical training materials, best practices, and enablement resources in collaboration with Product, Customer Success, and Marketing. • Provide ongoing clinical guidance, workflow optimization recommendations, and product usage insights post-implementation. • Participate in customer check-ins, QBRs, and feedback loops to capture clinical insights and inform product improvements. • Act as the voice of the clinician internally, providing feedback to Product and Engineering teams on usability, workflow alignment, and feature needs. • Support internal enablement by training Sales, Customer Success, and other teams on clinical use cases and product updates. • Ensure all customer-facing activities align with regulatory, compliance, and quality requirements applicable to medical devices and SaMD products. • Maintain current knowledge of clinical best practices, industry standards, and relevant healthcare regulations.

🎯 Requirements

• Bachelor’s degree in a clinical, scientific, or healthcare-related field preferred, or equivalent work experience • 3+ years of relevant clinical, clinical support, clinical applications, or healthcare technology experience. • RPSGT Certification (required) • Hands-on experience working with clinicians in a hospital, health system, or clinical practice environment. • Experience delivering clinical training, product demonstrations, or workflow education to healthcare audiences. • Experience supporting sales teams or working in a pre-sales, post-sales, or customer success capacity preferred. • Located in Eastern time zones (preferred) • Certified in Clinical Sleep Health (CCSH) (preferred) • Certified Respiratory Therapist - Sleep Disorders Specialty (preferred) • Registered Respiratory Therapist - Sleep Disorders Specialty (preferred)

🏖️ Benefits

• Health, dental, and vision insurance with options to choose a plan that fits you and your dependents needs. • Paid time off options - we want our employees to rest, recharge, and feel better. • Stock options - we want team members to feel ownership in the organization. When EnsoData does well, you do well. • Company Bonus Program - if we do well, we want to reward our team members! This position may include participation in the company bonus program. • 401k to help people invest in the future. • Team Summits! We look forward to opportunities to gather in person and enjoy a few days together. We participate in team events and gain some great in-person time.