RCM Implementation Consultant

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🔥 2 minutes ago

🏈 Alabama, Connecticut, +29 more states – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

👻 Ghost score 10%

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Ensora Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

💼 Consulting

☁️ SaaS

Healthcare • Consulting • SaaS

Ensora Health is a healthcare software company that builds EHR and practice management (PMS) solutions—most notably TheraNest for mental and behavioral health and Fusion for physical/occupational/speech rehab therapy. Their cloud-based platform includes add-ons for revenue cycle management, payments, telehealth, eRx, clearinghouse services, and AI-powered documentation tools (AI Session Assistant) to reduce clinician administrative burden. Ensora serves solo and group therapy practices and rehab clinics, focusing on simplifying scheduling, billing, documentation, and workflows to improve efficiency and patient care.

📋 Description

• Support customer onboarding and implementation activities, ensuring a smooth transition to Ensora solutions • Configure billing rules, payer setup, and claim workflows to align with customer requirements and best practices • Partner with customers to understand current-state workflows and recommend system configurations that support operational goals • Troubleshoot and resolve standard system and process issues, escalating more complex challenges when appropriate • Assist with the validation of claims and identification of rejections, denials, and processing errors • Document implementation activities, workflows, decisions, and system configurations • Communicate with customers, project stakeholders, and internal teams to ensure alignment and progress throughout implementations • Monitor implementation milestones and support project deliverables to help ensure successful outcomes • Identify opportunities to improve implementation processes, streamline workflows, and enhance the customer experience • Utilize technology, analytics, automation, and AI-enabled tools to improve efficiency, support data-driven decisions, and optimize implementation results • Stay current on industry trends, healthcare technology advancements, and revenue cycle best practices to support continuous improvement and innovation

🎯 Requirements

• Bachelor's degree or equivalent experience • 2 or more years of experience • Experience with system implementation, revenue cycle management (RCM), or healthcare operations • Understanding of revenue cycle workflows and processes • Strong organizational and communication skills • Ability to manage multiple priorities in a fast-paced environment • Demonstrated ability to learn new technologies, systems, and processes quickly • Strong critical thinking skills with the ability to analyze issues and determine appropriate actions • Detail-oriented approach with a commitment to accuracy in system configuration, validation, and documentation • Proven problem-solving skills and the ability to navigate implementation challenges effectively • Experience identifying opportunities for process improvement and operational efficiency • Interest in leveraging technology, automation, and AI-enabled solutions to solve business challenges and improve customer outcomes • A growth mindset with the ability to adapt to evolving systems, tools, and business needs

🏖️ Benefits

• Equal opportunity employer • Confidential handling of applicant information according to EEO guidelines • Diversity, Equity, Inclusion, and Belonging-focused workplace • Non-discriminatory practices throughout the employee and customer lifecycle