Implementation Manager

🔥 1 hour ago

🇺🇸 United States – Remote

💵 $85k - $117k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

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Cotiviti

5001 - 10000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Cotiviti is a healthcare technology and analytics company that specializes in improving payment accuracy and performance through advanced data analytics solutions. They partner with health plans, government agencies, and healthcare providers to deliver insights that enhance quality and efficiency in care delivery. With solutions such as risk adjustment, payment policy management, and member engagement, Cotiviti aims to optimize financial and clinical outcomes for the healthcare ecosystem.

📋 Description

• Lead and manage the implementation and operation team in day-to-day activities • Define and lead creation of project implementation plans • Coordinate and manage client implementation efforts with cross-functional groups • Partner with product development, operations, client services, and external clients • Ensure parties are engaged and informed about implementation processes and operational status • Monitor complex operational reporting • Identify process improvement opportunities and provide feedback to the process improvement team • Handle remote project collaboration to execute milestones and tasks • Facilitate resolution of delivery issues • Complete annual performance review and goal-setting responsibilities • Complete special projects and other assigned duties

🎯 Requirements

• Bachelor’s degree in Computer Science or Business Management, or equivalent experience • 2 years of experience overseeing all aspects of a client implementation effort operationally • 2 years of experience leading cross-functional teams of implementation performers on multiple efforts simultaneously and driving successful implementations • 2 years of experience evaluating complex operational reports, identifying concerns, and re-aligning delivery to target performance • 2 years of experience working within an enterprise Change management process • Ability to oversee client implementation efforts operationally and manage competing client requests • Excellent verbal and written communication skills • Result-oriented leadership skills and ability to build teams in a time-critical environment • Ability to monitor progress and meet specific deadlines • Experience reporting project status to executive-level stakeholders • Healthcare industry experience preferred • Strong understanding of software development life cycles preferred • Knowledge of medical claims processing and EDI preferred • Basic knowledge of IT applications, data processing, and medical claims processing preferred • PMP certification preferred • Minimum of 2-4 years’ experience leading projects and/or client implementations • Willingness and ability to work a flexible schedule around project deadlines and implementations • Must be able to perform duties with or without reasonable accommodation • Must provide a dedicated, secure work area • Must provide high-speed internet access/connectivity and office setup and maintenance • Critical thinking and objective evaluation skills • Attention to detail • Strong numerical and quantitative analysis skills • Data interpretation skills • Effective communication of complex technical concepts to non-technical stakeholders • Curiosity and learning agility • Resilience and ability to adapt to changing priorities • Ethical handling of sensitive data and information • Ability to remain stationary and perform repetitive motions for prolonged periods

🏖️ Benefits

• Medical insurance coverage • Dental insurance coverage • Vision insurance coverage • Disability insurance coverage • Life insurance coverage • 401(k) savings plan • Paid family leave • 9 paid holidays per year • 17-27 days of Paid Time Off (PTO) per year, depending on level and length of service • Remote work • Virtual interviews

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