Envision Radiology
1001 - 5000 employees
👥 B2C
🧘 Wellness
B2C • Wellness
Envision Radiology is a network of outpatient diagnostic imaging centers that provides MRI, CT, ultrasound, X-ray, mammography, PET/CT, nuclear medicine, and image-guided procedures across multiple U. S. locations. The company emphasizes patient-focused, compassionate care, fast and accurate results delivered by board-certified radiologists, and convenient services such as online scheduling and bill pay for both patients and referring physicians.
Bilingual Patient Outreach Representative
🔥 8 minutes ago
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Envision Radiology
1001 - 5000 employees
👥 B2C
🧘 Wellness
B2C • Wellness
Envision Radiology is a network of outpatient diagnostic imaging centers that provides MRI, CT, ultrasound, X-ray, mammography, PET/CT, nuclear medicine, and image-guided procedures across multiple U. S. locations. The company emphasizes patient-focused, compassionate care, fast and accurate results delivered by board-certified radiologists, and convenient services such as online scheduling and bill pay for both patients and referring physicians.
📋 Description
• Interact with patients creating a friendly, caring culture with exceptional service. • Operate in a high volume, contact center environment to reach unscheduled patients. • Conduct tasks of the position in a collaborative, friendly and empathetic way. • Communicate to the patient the status of their insurance benefit, estimated cost, preauthorization, and payment options. • Triages and transfers calls, as needed.
🎯 Requirements
• Three plus years’ experience in customer service – healthcare environment preferred • Detail oriented, self-motivated, a problem solver and a team player • Ability to navigate multiple computer screens and browsers quickly and accurately • Ability to excel in a very fast-pace team environment • Strong communication skills & professional demeanor
🏖️ Benefits
• Medical/Dental/Vision/Life Insurance • Company Matched 401k Plan • Employee Stock Ownership Plan • Paid Time Off + Paid Holidays • Employee Assistance Program
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