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Care Management Licensed Practical Nurse, LPN

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Logo of EPIC Health - Exclusive Physicians | Integrated & Comprehensive

EPIC Health - Exclusive Physicians | Integrated & Comprehensive

51 - 200 employees

Founded 2001

πŸ₯ Healthcare

πŸ‘₯ B2C

🧘 Wellness

Healthcare β€’ B2C β€’ Wellness

EPIC Health - Exclusive Physicians | Integrated & Comprehensive is a network of community-focused medical centers founded in 2000 by Dr. Greg Naman and Dr. Ted Naman that delivers whole-person primary and specialty care. EPIC Health offers same-day care, primary care, surgical services, high-tech radiology, laboratory and pharmacy services, behavioral health and addiction management, chronic conditions and pain management, pediatrics, physical therapy, and coordinated care management across multiple convenient locations. The organization emphasizes serving underserved communities, using technology to support early detection and coordinated treatment, and provides patient-facing services like online scheduling, billing support, and financial assistance.

πŸ“‹ Description

β€’ Manage a panel of patients enrolled in Chronic Care Management (CCM), Principal Care Management (PCM), Transitional Care Management (TCM), Remote Patient Monitoring (RPM), Behavioral Health Integration (BHI), and other care management programs β€’ Conduct scheduled telephonic outreach to assess patient needs, symptoms, medication adherence, and barriers to care β€’ Reinforce individualized care plans and provide education on chronic disease management, medications, preventive care, and healthy lifestyle choices β€’ Identify care gaps and coordinate follow-up appointments, screenings, lab work, and referrals β€’ Assess social determinants of health and connect patients with appropriate community resources β€’ Recognize changes in patient condition and escalate concerns to the appropriate provider following established protocols β€’ Review medication lists, identify potential concerns, and communicate findings to the care team β€’ Support patients following hospitalizations, emergency department visits, or other significant health events β€’ Document all patient interactions, interventions, and care management activities accurately within the electronic health record β€’ Work closely with providers, pharmacists, behavioral health professionals, specialists, and care management teams β€’ Maintain productivity, quality, documentation, and compliance standards β€’ Participate in virtual huddles, case reviews, training, and quality improvement initiatives

🎯 Requirements

β€’ Graduate of an accredited Practical Nursing program β€’ Active, unrestricted Florida LPN license with Nurse Licensure Compact (NLC) multistate privileges β€’ Minimum of 1 year of clinical nursing experience β€’ Strong assessment, communication, organizational, and documentation skills β€’ Comfortable working independently in a remote environment while collaborating with a multidisciplinary team β€’ Previous remote or telephonic nursing experience preferred β€’ Experience with CCM, RPM, Medicare, Medicaid, or value-based care preferred β€’ Experience with Athenahealth, ChronicCareIQ, 3CX, or similar healthcare platforms preferred β€’ Basic Life Support (BLS) certification preferred β€’ Bilingual (Spanish) is a plus β€’ Must reside in Florida β€’ Private, secure home office with reliable high-speed internet β€’ Ability to maintain HIPAA compliance while working remotely β€’ Availability and responsiveness throughout scheduled work hours β€’ Background checks are required for this role

πŸ–οΈ Benefits

β€’ Competitive compensation β€’ Comprehensive Medical, Dental, and Vision benefits β€’ 401(k) Retirement Plan β€’ Paid Time Off and Paid Holidays β€’ Ongoing training and professional development β€’ Supportive, collaborative team environment β€’ Opportunity to make a meaningful impact on patients' lives every day

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