Centralized Triage Registered Nurse, RN

🔥 3 hours ago

🏈 Alabama, South Carolina, +1 more states – Remote

🏈 Alabama – Remote 🌴 South Carolina – Remote ⚔️ Virginia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

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Affinity Hospice

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1994

🏥 Healthcare

👥 B2C

🧘 Wellness

Healthcare • B2C • Wellness

Affinity Hospice is a regional hospice and palliative care provider offering professional, family-oriented end-of-life and palliative services across Alabama, Georgia, South Carolina, Arkansas, and Virginia. The organization delivers medical, emotional, psychological, and spiritual support, including 24-hour continuous nursing care, volunteer caregiver services, community education, and bereavement support, with multiple offices and experienced clinical staff serving patients and families.

📋 Description

• Serve as the primary point of contact for hospice patients and families during after-hours, weekend, and holiday coverage • Triage incoming calls, assess patient needs, and provide clinical guidance and interventions by phone • Resolve or route non-clinical requests involving durable medical equipment, pharmacy, scheduling, and general questions • Collaborate with physicians, social workers, chaplains, nurses, and other hospice team members • Make clinical decisions based on patient status and plans of care • Provide symptom-management instructions for pain, breathing difficulty, nausea, anxiety, and other concerns • Offer emotional support and guidance to families and caregivers • Educate patients and families on end-of-life care, medication administration, and comfort measures • Respond to emergencies, guide caregivers through symptom-control techniques, and dispatch hospice field nurses when necessary • Coordinate after-hours visits by hospice field nurses or other team members • Ensure timely ordering and availability of medications and medical supplies • Document triage interactions and nursing assessments in the electronic medical record (EMR) • Complete workflow • Provide detailed reports to registered nurse teams, hospice physicians, and case managers • Update plans of care to reflect changes in patient status and maintain interdisciplinary communication

🎯 Requirements

• Associate’s degree in nursing • Current RN licensure with an active multistate (compact) license required, or willingness to obtain one • Current CPR certification • Valid driver’s license and reliable transportation for potential home visits • Bachelor’s degree preferred • Minimum of two (2) years of hospice or palliative care experience preferred • Experience in telephone triage, critical care, or emergency care preferred

🏖️ Benefits

• Paid Time Off (PTO) • Sick Time • Holiday Pay • Gas Card Program • Car Maintenance Stipend • Benefit Package (Medical, Dental, Vision and more) for full-time employees • 401K • Employee Assistance Program • Tuition Reimbursement for eligible employees • Internal Company Advancement • Free end of life training