Triage Registered Nurse, RN – Weekends

🔥 1 hour ago

🏈 Alabama, California, +1 more states – Remote

🏈 Alabama – Remote 🏄 California – Remote ❄️ Minnesota – Remote

💵 $30 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Guideway Care

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🏥 Healthcare

☁️ SaaS

🤖 Artificial Intelligence

Healthcare • SaaS • Artificial Intelligence

Guideway Care is a healthcare-focused enterprise that provides an evidence-based patient activation platform combining AI-driven orchestration and trained human Patient Activation Agents. Using its proprietary Motivational Patient Guidance (MPG) framework, Guideway guides patients through access, referrals, care transitions, and chronic disease management to improve adherence, reduce avoidable utilization, and boost satisfaction and financial outcomes for hospitals, health systems, payors/ACOs, FQHCs, and medical device providers. The company emphasizes measurable clinical and financial impact—fewer readmissions, higher appointment adherence, improved HCAHPS scores, and strong ROI—while addressing social determinants of health and operational barriers.

📋 Description

• Receive inbound calls from patients and place outbound calls to patients • Provide clinical assessment based on established protocols and triage patients by phone or through the patient portal • Respond to patient messages in the patient portal • Create orders and route them to appropriate parties • Provide administrative support for patients’ and providers’ FMLA, ADA, and LTD/STD needs • Support training and onboarding of team members, including learner and trainer shadowing shifts • Reinforce best practices for consistent, high-quality patient care • Communicate with healthcare providers through approved methods as needed • Perform other duties necessary to support company values and mission • Maintain regular, reliable attendance during scheduled hours

🎯 Requirements

• Registered Nurse with unencumbered e-NCL licensure • RN licensure in California and Minnesota is required • Current demonstration of clinical proficiency • Excellent written and oral communication skills • Excellent critical thinking and problem-solving skills • Ability to work within approved procedures and clinical guidelines • Electronic Medical Record experience, including EPIC, Cerner, or Greenway • Ability to use Windows-based computer software, including Adobe, MS Word, MS Excel, fax, and other tools • Minimum of 5 years’ experience in a variety of direct patient care settings, including Emergency Department, Labor and Delivery, or Critical Care • Minimum of 3 years’ experience in Adult Nursing • Oncology experience strongly preferred • Women's Health or Labor and Delivery experience preferred • Ability to work remotely at home in a private HIPAA-compliant workspace • Ability to house company equipment needed to perform the job • Broadband internet access with minimum download speed of 24 Mbps and upload speed of 4 Mbps • Ability to hear in the normal range and wear a headset/earpiece • Good visual acuity to read computer screens, scripts, and forms • Successful completion of background check, drug screening, and identity verification prior to employment • Guideway Care does not offer immigration or work visa sponsorship

🏖️ Benefits

• Medical Insurance • Vision Insurance • Dental Insurance • Flexible Spending Account (FSA) • Company paid short- and long-term disability • Employee Assistance Program • Life Insurance • Accident insurance • Other voluntary benefit programs for employees and their eligible dependents • 401(k) retirement plan with a company match • Remote work from home • Company equipment needed to perform the job