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Data Operations Specialist

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đŸ”„ 1 minute ago

đŸ‡ș🇾 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙ Operations

đŸ‘» Ghost score 10%

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Logo of EPIC iO Technologies

EPIC iO Technologies

51 - 200 employees

Founded 2021

đŸ„ Healthcare

📩 Logistics

đŸœïž Food & Beverage

💰 $30M Debt Financing - EPIC IO Technologies on 2022-02

Healthcare ‱ Logistics ‱ Food & Beverage

EPIC iO Technologies is a provider of AIoT (artificial intelligence + IoT) security and connectivity solutions that unify edge sensors, cameras, wireless connectivity and cloud software to enable centralized monitoring, safety intelligence, and operational analytics. Their offerings include AI-driven video and sensor monitoring (DeepVisionℱ, RemoteVisionℱ), an operational intelligence platform (EPIC Cortexℱ, DeepInsightsℱ), and managed wireless connectivity solutions (4G/5G, private cellular, satellite, SIM/device management). EPIC iO serves utility, oil & gas, municipal, retail, healthcare and other enterprise customers with modular, interoperable systems for perimeter and site security, environmental and equipment monitoring, and real-time alerts and analytics.

📋 Description

‱ Provide dedicated support, implementation, and backup capacity for the Platform Architect on the WirelessWindow initiative ‱ Contribute to architecture build-out, ongoing support changes, and validation/testing ‱ Build, maintain, and optimize Smart Workflow initiatives including SIM inventory reconciliation, router audits, order processing, and plan upgrades ‱ Fulfill recurring and ad-hoc reporting requests for Sales, Marketing, Operations, and occasionally customers ‱ Document and scale reporting workflows for consistency and accuracy ‱ Monitor data quality and investigate anomalies across Rev.io, Salesforce, Sage, Cradlepoint, Peplink, Starlink, and Cortex applications ‱ Support audits and reconciliation efforts ‱ Act as first responder for data-related tickets in Atlassian Jira, resolving or escalating Smart Workflow exceptions ‱ Support light development including SQL queries, Power BI updates, and low-code/no-code automation ‱ Use LLMs and AI agents such as Copilot for prompting, debugging, and automation ‱ Partner with Sales, Marketing, Operations, and Billing to align Smart Workflows with business needs

🎯 Requirements

‱ Experience partnering with a data or platform architect on system builds ‱ Familiarity with Rev.io, Salesforce, Sage, Cradlepoint, or Peplink ‱ Experience using AI/LLM tools (e.g., Copilot) for workflow development or debugging ‱ Experience supporting telecom, IoT, or connectivity operations data ‱ Ability to sit or stand and use a computer for extended periods ‱ Ability to work collaboratively in a remote environment using collaboration, development, and project-management tools ‱ Experience with Make, Power Automate, and Copilot ‱ SQL query skills ‱ Power BI update skills ‱ Low-code/no-code automation experience ‱ Experience with Atlassian Jira ‱ Experience with data quality monitoring, anomaly investigation, audits, and reconciliation

đŸ–ïž Benefits

‱ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role ‱ Remote work environment ‱ Opportunity to work with AI, intelligent video, edge technology, and enterprise-grade wireless connectivity ‱ Collaboration with cross-functional teams ‱ Equal opportunity employment

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