
51 - 200 employees
Founded 2021
đ„ Healthcare
đŠ Logistics
đœïž Food & Beverage
đ° $30M Debt Financing - EPIC IO Technologies on 2022-02
Healthcare âą Logistics âą Food & Beverage
EPIC iO Technologies is a provider of AIoT (artificial intelligence + IoT) security and connectivity solutions that unify edge sensors, cameras, wireless connectivity and cloud software to enable centralized monitoring, safety intelligence, and operational analytics. Their offerings include AI-driven video and sensor monitoring (DeepVisionâą, RemoteVisionâą), an operational intelligence platform (EPIC Cortexâą, DeepInsightsâą), and managed wireless connectivity solutions (4G/5G, private cellular, satellite, SIM/device management). EPIC iO serves utility, oil & gas, municipal, retail, healthcare and other enterprise customers with modular, interoperable systems for perimeter and site security, environmental and equipment monitoring, and real-time alerts and analytics.
đ„ 1 minute ago
đșđž United States â Remote
â° Full Time
đĄ Mid-level
đ Senior
âïž Operations
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51 - 200 employees
Founded 2021
đ„ Healthcare
đŠ Logistics
đœïž Food & Beverage
đ° $30M Debt Financing - EPIC IO Technologies on 2022-02
Healthcare âą Logistics âą Food & Beverage
EPIC iO Technologies is a provider of AIoT (artificial intelligence + IoT) security and connectivity solutions that unify edge sensors, cameras, wireless connectivity and cloud software to enable centralized monitoring, safety intelligence, and operational analytics. Their offerings include AI-driven video and sensor monitoring (DeepVisionâą, RemoteVisionâą), an operational intelligence platform (EPIC Cortexâą, DeepInsightsâą), and managed wireless connectivity solutions (4G/5G, private cellular, satellite, SIM/device management). EPIC iO serves utility, oil & gas, municipal, retail, healthcare and other enterprise customers with modular, interoperable systems for perimeter and site security, environmental and equipment monitoring, and real-time alerts and analytics.
âą Provide dedicated support, implementation, and backup capacity for the Platform Architect on the WirelessWindow initiative âą Contribute to architecture build-out, ongoing support changes, and validation/testing âą Build, maintain, and optimize Smart Workflow initiatives including SIM inventory reconciliation, router audits, order processing, and plan upgrades âą Fulfill recurring and ad-hoc reporting requests for Sales, Marketing, Operations, and occasionally customers âą Document and scale reporting workflows for consistency and accuracy âą Monitor data quality and investigate anomalies across Rev.io, Salesforce, Sage, Cradlepoint, Peplink, Starlink, and Cortex applications âą Support audits and reconciliation efforts âą Act as first responder for data-related tickets in Atlassian Jira, resolving or escalating Smart Workflow exceptions âą Support light development including SQL queries, Power BI updates, and low-code/no-code automation âą Use LLMs and AI agents such as Copilot for prompting, debugging, and automation âą Partner with Sales, Marketing, Operations, and Billing to align Smart Workflows with business needs
âą Experience partnering with a data or platform architect on system builds âą Familiarity with Rev.io, Salesforce, Sage, Cradlepoint, or Peplink âą Experience using AI/LLM tools (e.g., Copilot) for workflow development or debugging âą Experience supporting telecom, IoT, or connectivity operations data âą Ability to sit or stand and use a computer for extended periods âą Ability to work collaboratively in a remote environment using collaboration, development, and project-management tools âą Experience with Make, Power Automate, and Copilot âą SQL query skills âą Power BI update skills âą Low-code/no-code automation experience âą Experience with Atlassian Jira âą Experience with data quality monitoring, anomaly investigation, audits, and reconciliation
âą Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role âą Remote work environment âą Opportunity to work with AI, intelligent video, edge technology, and enterprise-grade wireless connectivity âą Collaboration with cross-functional teams âą Equal opportunity employment
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