Service Market Development Representative

🔥 17 hours ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $65k - $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Epredia

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2019

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Epredia is a company specializing in laboratory solutions for cancer diagnostics, focusing on digital pathology and various histology tools. Their product offerings include tissue microarrayers, staining systems, tissue processing solutions, and specimen tracking devices, all designed to enhance accuracy and efficiency in pathology labs. Epredia is committed to improving lives through precise diagnostics while providing career opportunities in the field.

📋 Description

• Generate leads and convert customers for Epredia’s Service Business • Contact customers primarily by telephone, and also use email, internet, and other technology • Drive conversion across Service Contracts, Billable Service, and Spare Parts revenue streams • Maintain customer relations, develop growth opportunities, and increase market penetration while achieving sales and profit targets • Manage targeted customer calls, quote inquiries, product inquiries, and documentation requirements • Pursue billable service revenue, lost contracts, and warranty conversions • Make decisions on contract and billable service offerings based on customer needs • Coordinate with Field Service Engineers, Field Applications Specialists, and Field Service Managers • Research and negotiate within the market to secure service revenue • Maintain a pipeline of opportunities to meet or exceed revenue growth objectives • Perform sales calls and vendor relations with customers and potential customers • Attend face-to-face customer meetings when required • Develop and maintain relationships with purchasing decision-makers and end users • Research competitor and industry activity and incorporate relevant information into business plans • Introduce new products and services • Support quoting, tenders, and legal documentation for securing Service Business • Maintain accurate territory reporting, records, and files • Communicate customer issues or potential problems to the supervisor • Leverage sales and field service teams for information, lead generation, and market intelligence

🎯 Requirements

• Candidate must be located in Michigan • Bachelor's degree in Business, Life Sciences, Healthcare, Marketing, or related field preferred; equivalent combination of education and experience considered • 5+ years of sales, business development, account management, customer success, or service sales experience • Experience in healthcare, medical device, diagnostics, laboratory, instrumentation, or service-related industries preferred • Experience utilizing CRM systems such as Salesforce or similar customer relationship management platforms • Demonstrated ability to manage sales pipelines, opportunities, and revenue targets • Computer proficiency in MS Office and CRM (Salesforce) proficiency preferred • Must be able to work EST hours • Must be willing to travel to customer locations as needed, up to 10% • Ability to work primarily by telephone, with email, internet, and other technology • Ability to support quoting, tenders, and required legal documentation

🏖️ Benefits

• Annual discretionary bonus eligibility • Medical insurance • Dental insurance • Vision insurance • 401k • Holiday pay • Vacation