Service Market Development Representative

Job not on LinkedIn

🔥 13 hours ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $65k - $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PHC GROUP, LLC

WebsiteLinkedInAll Job Openings

2 - 10 employees

PHC GROUP, LLC is a certified women-owned business that delivers sustainable public health management solutions, specializing in program development and evaluation, training, and health education.

📋 Description

• Generate leads and convert customers for the Epredia Service Business • Contact customers primarily by telephone, and also use email, internet, and other technology to drive conversion for Service Contracts, Billable Service, and Spare Parts • Maintain effective customer relations and develop growth opportunities while achieving sales and profit targets • Manage targeted customer calls, quote inquiries, product inquiries, and documentation requirements • Pursue service revenue, including billable service, lost contracts, and warranty conversions • Make decisions on contract and billable service offerings based on customer needs • Coordinate with Field Service Engineers, Field Applications Specialists, and Field Service Managers • Research and negotiate in the market to secure service revenue • Maintain a pipeline of opportunities to meet or exceed revenue growth objectives • Perform sales calls and vendor relations with customers and potential customers, primarily by phone • Develop and maintain relationships with purchasing decision makers and end users • Research competitor and industry activity and incorporate relevant data into business plans • Introduce new products and services • Support quoting, tenders, and legal documentation for securing Service Business • Maintain accurate territory reporting, records, and files • Communicate customer issues or potential problems to the supervisor • Leverage sales and field service teams for information, lead generation, and market intelligence

🎯 Requirements

• Bachelor's degree in Business, Life Sciences, Healthcare, Marketing, or related field preferred; equivalent combination of education and experience considered • 5+ years of sales, business development, account management, customer success, or service sales experience • Experience in healthcare, medical device, diagnostics, laboratory, instrumentation, or service-related industries preferred • Experience utilizing CRM systems such as Salesforce or similar customer relationship management platforms • Demonstrated ability to manage sales pipelines, opportunities, and revenue targets • Computer proficiency in MS Office and CRM (Salesforce) proficiency preferred • Must be able to work EST hours • Must be willing to travel to customer locations as needed, up to 10% • Candidate must be located in Michigan

🏖️ Benefits

• Annual discretionary bonus eligibility • Medical insurance • Dental insurance • Vision insurance • 401k • Holiday pay • Vacation