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Claims Advocate

🔥 18 minutes ago

🇺🇸 United States – Remote

💵 $65k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on ERGO NEXT Insurance's careers page, not through a job board

First seen by Remote Rocketship 18 minutes ago

Logo of ERGO NEXT Insurance

ERGO NEXT Insurance

501 - 1000 employees

Founded 2016

🛡️ Insurance

☁️ SaaS

🤝 B2B

Insurance • SaaS • B2B

ERGO NEXT Insurance is a digital-first small business insurance provider (formerly NEXT) that offers tailored, instant online coverage for over 1,300 professions. It provides a range of commercial insurance products — general liability, business owner’s policy (BOP), workers’ compensation, commercial property, commercial auto, professional liability/errors & omissions (E&O), tools & equipment, employment practices liability, product and liquor liability, and more. The company emphasizes quick online quotes and purchases, partnerships with agents and affiliates, U. S. -based advisors, and is backed by ERGO Group/Munich Re. It targets small businesses across industries such as construction, retail, food & beverage, beauty, personal care, professional services, education, entertainment, and many others. It markets itself with claims of instant access, competitive pricing, digital management (app and online portal), and strong customer ratings.

📋 Description

• Manage a portfolio of new claims • Identify third-party negligence early in the claims process • Interpret policy language and analyze initial loss reports to assess liability • Collaborate with adjusters and site experts to establish a strong investigative foundation • Investigate and assess liability and identify liable third parties • Initiate, document, and manage general liability cases from identification through final resolution • Negotiate and process settlements and denials according to policy • Establish the financial and legal merit of losses • Work with claims adjusters, legal partners, and vendors to determine coverage and proper claim practices • Maintain documentation according to best-practice claim handling and legal requirements • Review and interpret policy language for compliance with company policies and legal requirements • Coordinate with outside vendors, specialists, attorneys, and investigators

🎯 Requirements

• Strong understanding of commercial property and liability insurance policies • Knowledge of relevant state and federal subrogation laws • Knowledge of construction methods is beneficial • Proven ability to communicate effectively and negotiate with third-party insurers and legal representatives • Detail-oriented with a strong analytical approach to assessing claims and identifying coverage determination • Minimum of 3+ years in GL Claims, focused on commercial property claims handling or commercial general liability assessment within the insurance industry • Experience handling commercial claims, property claims, and/or general liability cases • Candidates must have, or be able to promptly obtain, all appropriate Independent Adjuster License(s) • Bachelor's degree in Business, Insurance, or a related field is preferred

🏖️ Benefits

• Annual performance-based incentive program • Partially subsidized medical plan • Fully subsidized vision/dental options • Life insurance • Disability insurance • 401(k) • Flexible paid time off • Parental leave • Equal employment opportunities and inclusive workplace

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