Senior Captive Claims Advocate

Job not on LinkedIn

🔥 7 minutes ago

⚜️ Louisiana – Remote

⚜️ Louisiana – Remote

⏰ Full Time

🟠 Senior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Higginbotham

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1948

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $20.7M Series unknown on 2015-01

Consulting • Healthcare • Logistics

Higginbotham is a private, employee-owned insurance brokerage and advisory firm that provides comprehensive insurance, employee benefits, HR and financial services to businesses and individuals. The company offers commercial and specialty industry insurance, risk management and claims advocacy, employee benefits and retirement plan administration, HR outsourcing and technology, and personal insurance solutions. Higginbotham emphasizes personalized service, community engagement, and long‑term partnerships, delivering tailored plans, consulting, and ongoing support to help clients manage risk and financial planning.

📋 Description

• Oversee and manage assigned claims • Facilitate communication, documentation, and understanding between insureds, adjusters, and other involved parties • Manage a diary of assigned claims • Use Applied EPIC to review claim status • Build relationships with clients to facilitate claims management • Assist with disputed claim resolutions when applicable • Ensure timely follow-up on requests • Communicate with assigned adjusters to progress claims toward resolution • Educate insureds on state-specific regulations and mitigation programs • Prepare and provide claim-tracking information • Identify coverage trends or gaps and relay them to the Account Management team • Participate in claims reviews with producers, clients, and service department personnel • Provide claims-process education to agency and client personnel • Identify process improvements and workflow enhancements and recommend changes • Review insurance-company documents for accuracy • Maintain familiarity with state-specific workers’ compensation regulations • Research and support mitigation programs for workers’ compensation claims when applicable • Mentor less experienced Advocates by providing guidance, training, and technical support

🎯 Requirements

• High School Diploma or equivalent required • Bachelor’s degree preferred • 5+ years of experience in an insurance role with applicable claims coverages • Knowledge of Property & Casualty forms and relevant coverages for proper claims reporting and analysis • Experience handling worker’s compensation claims required (when applicable) • Active Property and Casualty license required; company will help candidate obtain licensure if needed • Proficient with Microsoft Excel, Word, PowerPoint, and Outlook • Applied Epic experience preferred, or knowledge of a similar Account Management System (AMS) is acceptable • Ability to lift 25 pounds • Repeated use of sight to read documents and computer screens • Repeated use of hearing and speech to communicate on telephone and in person • Repetitive hand movements, such as keyboarding, writing, and 10-key • Ability to walk, bend, sit, reach, and stretch in all directions

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Prescription drug coverage • 401(k) • Equity incentive plan • Multiple supplemental benefits for physical, emotional, and financial wellbeing • Employee Wellness Program • Company-paid holidays • PTO