Externship Advocate

Job not on LinkedIn

🔥 6 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

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Logo of Penn Foster

Penn Foster

201 - 500 employees

📚 Education

👥 B2C

🤝 B2B

Education • B2C • B2B

Penn Foster is an accredited, career-focused online education provider offering self-paced certificate, diploma, associate, bachelor's degree and high school programs. Its catalog covers vocational and professional areas including healthcare, veterinary technology, skilled trades (HVACR, electrical, plumbing), automotive repair, business, IT, criminal justice, design, hospitality, and more. Penn Foster serves individual learners (over 133,000 active students) with flexible, 24/7 online coursework and also provides employer-facing training solutions. The institution operates multiple schools/divisions and maintains accreditations such as DEAC and program-specific accreditations (for example, an AVMA-CVTEA-accredited veterinary technician program).

📋 Description

• Ensure timely placement of eligible students into qualified externship sites • Manage communication with students and externship sites to facilitate the placement process • Maintain and expand a nationwide network of externship partners • Guide students through externship policies, procedures, and expectations • Provide personalized, professional support throughout the externship experience and serve as the first point of contact for externship-related questions or concerns • Respond promptly to student inquiries and maintain consistent communication until externship completion • Collect, review, and document required externship materials and performance evaluations • Track and analyze student and externship partner feedback to improve the externship experience • Provide feedback to leadership to guide improvements • Accurately record student data in the placement CRM and other systems • Collaborate with academics, learner success, instructors, product, and technology teams • Meet KPIs in placement rates, communication metrics, and student satisfaction • Contribute to team initiatives and broader organizational goals • Assist with appointments and other academic duties as needed

🎯 Requirements

• Bachelor’s Degree or equivalent professional experience preferred • Experience in a healthcare education ecosystem • Knowledge of supporting a Learning Management System (LMS) • Background in Allied healthcare job and externship placement programs • All employees must reside and perform work within the United States • Willingness and ability to travel as needed • Ability to work in a remote, on-camera culture and be on camera during meetings unless extenuating circumstances apply • Successful completion of applicable pre-employment screening requirements • Completion of employment eligibility verification through Form I-9, including possible in-person identity verification with an authorized representative

🏖️ Benefits

• Medical, dental, and vision coverage • Flexible spending accounts • Generous paid time off • Sponsored volunteer opportunities • A 401(k) plan with company match • Free access to all of our online programs • Occasional travel for team meetings, company events, conferences, summits, and similar activities

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