Inside Claims Representative I

🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $44.9k - $71.8k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Claims Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Erie Insurance Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1925

🚘 Automotive

💼 Consulting

📦 Logistics

Automotive • Consulting • Logistics

Erie Insurance Group is a provider of insurance services, focusing on various sectors including claims, customer service, underwriting, and risk management. The company offers a wide range of jobs and internships in fields such as actuarial and data analytics, finance, sales, and marketing, emphasizing its commitment to a diverse and inclusive workplace. Erie Insurance aims to prepare its employees through robust training programs and encourages a culture of good service, aligning with its founding principles.

📋 Description

• Handle liability and property claims within designated authority under close supervision • Resolve coverage and liability issues in accordance with applicable state insurance laws, regulations, and procedures • Investigate and adjudicate claims while verifying coverage and establishing and maintaining reserves • Secure recorded statements and draft/process correspondence, reports, and records • Obtain information to determine liability and document claim files • Facilitate claim processing with other departments • Assign outside experts when needed for investigation and potential recovery • Establish contact with all parties involved in claims • Evaluate and negotiate claims, recognize subrogation opportunities, and initiate action • Set up or issue settlement payments using approved methods, or decline payment within designated authority • Respond to inquiries from policyholders, agents, insurance carriers, claimants, assigned experts, and others • Maintain knowledge of liability laws, motor vehicle codes, no-fault, medical management, FPB laws, and bodily injury claims for each state • Respond to intercompany arbitration applications with supervisor guidance and file contentions and supporting documents • Conduct research and attend industry-related and other training programs • Provide support for property claims during periods of heavy volume • Report to Breanna Neill, Kristin Sanders, or Robert Tetterton

🎯 Requirements

• High school diploma or GED and two years of related claims handling or customer service experience, or equivalent educational experience required • Bachelor’s or Associate’s degree preferred • Successful completion of Introduction to Insurance (INTRO) and Introduction to Claims (AIC 30) preferred • Must obtain all required state licensing within 45 days of employment for external applicants and 90 days for internal applicants • Access to internet service with minimum speeds of 50 Mbps download and 10 Mbps upload • Ability to work 8:00 a.m.–4:30 p.m. Monday through Friday Eastern Time • Rotating weekday evening and Saturday shifts required based on business and service-level needs • Regular and predictable attendance • Manual keying/data entry/computer use • Ability to move over 50 lbs using lifting aide equipment rarely • Lifting/moving, pushing/pulling, climbing/accessing heights, and other physical tasks as specified

🏖️ Benefits

• Premier health, prescription, dental, and vision benefits for you and your dependents; coverage begins your first day of work • Low contributions to medical and prescription premiums; Erie currently pays up to 97% of employees’ monthly premium costs • Traditional pension plan; full-time employees are vested after five years of service • 401(k) with up to 4% contribution match • Paid vacation, personal days, sick days, bereavement days, and parental leave • Career development, including tuition reimbursement for higher education and industry designations • Company-paid basic life insurance • Short- and long-term disability insurance • Orthodontic coverage for children and adults • Adoption assistance • Fertility and infertility coverage • Well-being programs • Paid volunteer hours for community service • Dollar-for-dollar matching of charitable gifts each year • Remote, work-from-home position