Inside Sales Manager

🔥 0 minutes ago

🌵 Arizona, Florida, +9 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌪️ Kansas – Remote 🌾 Nebraska – Remote 🌲 North Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⬇️ Inside Sales

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ERMCO-ECI

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1972

⚡ Energy

🔧 Hardware

Energy • Manufacturing • Hardware

ERMCO-ECI is a manufacturer specializing in transformers and related components, offering a variety of products including single and three-phase padmount transformers. The company is ISO 9001:2015 certified, indicating a commitment to quality management systems. Located in Dyersburg, TN, ERMCO-ECI emphasizes its culture and employee engagement, providing various career opportunities and resources for current and prospective employees.

📋 Description

• Manage and develop a team of inside sales representatives, driving accountability for performance, productivity, and quality outcomes • Oversee and continuously improve the quoting and order entry process to ensure accuracy and responsiveness • Partner cross-functionally with outside sales, engineering, and production to align on customer needs and order requirements • Monitor, analyze, and report on sales and operational metrics, translating insights into actionable improvements and performance plans • Handle escalated customer inquiries or issues with professionalism and urgency • Identify, implement, and standardize process improvements and tools to increase efficiency and reduce errors • Lead onboarding, training, and ongoing development programs to strengthen team capability • Support forecasting and sales planning activities • Build and maintain strong relationships with key accounts and internal stakeholders to support business objectives • Promote a customer-first culture throughout the sales support process • Occasional travel (less than 10%) for meetings or training

🎯 Requirements

• Bachelor’s degree in Business, Sales, or related field • 5+ years of experience in inside sales or sales support, with at least 2 years in a supervisory or managerial role, with demonstrated experience leading teams and driving performance outcomes • Strong knowledge of CRM and ERP systems • Excellent communication, problem-solving, and organizational skills • Proven ability to manage priorities, drive execution, and operate effectively in a fast-paced environment • Preferred Qualifications: Experience in electrical manufacturing or technical sales environment • Familiarity with transformer products and industry terminology

🏖️ Benefits

• Relocation assistance provided