Manager, Inside Sales

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🔥 0 minutes ago

🔔 Pennsylvania, Virginia – Remote

🔔 Pennsylvania – Remote ⚔️ Virginia – Remote

💵 $92k - $112.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⬇️ Inside Sales

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Public Partnerships | PPL

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

🤝 B2B

Healthcare Insurance • B2B

Public Partnerships | PPL is a provider of financial management and administrative services that enable self-directed Medicaid long-term care. The company helps eligible Medicaid participants hire and manage caregivers (including family or friends), handles payroll, payments, tax and compliance paperwork, and offers online tools and support to participants, caregivers, and program administrators. PPL partners with state Medicaid agencies and managed care organizations to administer self-directed care programs across multiple states, aiming to simplify program administration and keep people in their homes.

📋 Description

• Lead and coach a pod of Enrollment Advisors (ISRs) across Pennsylvania and Virginia • Conduct daily coaching sessions including live call reviews, objection handling practice, and pipeline hygiene enforcement • Build the inside sales playbook from scratch: call guide, lead SLA framework, objection handling library, and close methodology • Own end-to-end conversion metrics: speed to first contact, lead-to-qualified rate, qualified-to-close rate, and lead-to-enrolled-participant rate • Serve as the primary liaison to the Salesforce/CRM implementation team.

🎯 Requirements

• Bachelor’s degree in business, communications, healthcare administration, or related field. • Background in a complex, consultative sale requiring buyer education prior to decision (benefits, insurance, healthcare enrollment, or equivalent) required. • Experience recruiting and hiring inside sales reps, including screening for close capability. • Ability to design and manage a tiered lead queue and enforce prioritization discipline across a team. • CRM proficiency; ability to define system requirements from the sales team's perspective. • Strong written and verbal communication — able to present conversion data clearly to executive leadership.

🏖️ Benefits

• Occasional travel within the continental United States • Health insurance • Professional development opportunities