Patient Financial Services Counselor

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $18 - $28 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛋️ Counselor

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Logo of Essentia Health

Essentia Health

10,000+ employees

Founded 2004

🏨 Hospitality

📦 Logistics

🏥 Healthcare

💰 $225k Grant on 2022-08

Hospitality • Logistics • Healthcare

Essentia Health is a network of hospitals, clinics, and related health care facilities serving patients in Minnesota, North Dakota, and Wisconsin. The organization offers various career opportunities across nursing, physician, and clinician roles, as well as allied health and operations & administration. Essentia Health is committed to delivering high-quality care and creating a healthy difference in people's lives through its dedicated team of employees. It emphasizes diversity, ethics, integrity, and community involvement, providing a supportive work environment with extensive benefits, professional growth opportunities, and a focus on making a positive impact.

📋 Description

• Provide financial counseling to patients for Essentia Health services in-person and virtually • Assist patients with navigating Essentia Health’s payment options • Assist patients with Medicaid eligibility and financial assistance programs • Perform self-pay liability price estimates • Analyze accounts to evaluate, develop and implement action plans • Educate guarantors and help resolve their financial responsibilities • Assist with patient phone inquiries from the Patient Financial Services call center • Exceed patient expectations and contribute positively to the working environment

🎯 Requirements

• Knowledge in registration, coding, insurance billing and payment methodology • Knowledge of self-pay collections • Exceptional customer service skills • Some trade course classes in accounting, business, and/or communications would be very beneficial • 2 years of experience in Financial Counseling, Self-Pay Collections, Call Center, Billing and/or Health Care

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Supplemental insurance options • 401(k) plan with employer contributions • Professional development through training • Tuition reimbursement • Educational programs • Flexible scheduling • Generous time off • Wellness resources focused on physical, mental, and emotional health

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