Manager, Account Management

Job not on LinkedIn

🕒 4 days ago

🇺🇸 United States – Remote

💵 $70k - $105k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Etikettendames 🔍

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2024

💼 Consulting

📣 Marketing

🍽️ Food & Beverage

Consulting • Marketing • Food & Beverage

Etikettendames is a company that brings food labels to life with surprising information aimed at helping consumers make conscious choices. Their goal is to enable people to truly understand what they eat, thereby reducing lifestyle-related diseases. They offer a range of creative services including explainer series, TikTok campaigns, workshops, and visually engaging photo series, all focused on promoting a healthy lifestyle and nutrition awareness.

📋 Description

• Manage a portfolio of Client accounts and work with the Director to manage client relationships and ensure Cartus success and profitability • Develop and conduct client RFP presentations and participate in prospect best-and-final presentations with the sales team • Support or lead internal and external contract negotiations, including pricing and contract terms • Participate in and lead strategic and program discussions during client implementations • Develop, implement, track, and measure account-specific service, revenue, and profit goals • Manage client policy through audits, team training, coaching, and operational support • Identify cross-selling opportunities for Cartus products and services • Schedule and conduct annual or as-needed client program reviews • Manage or support client-specific projects and monitor progress toward deadlines • Monitor client satisfaction, service-level agreements, service recovery strategies, and account health • Analyze fees, profitability, receivables, billing accuracy, account margins, and financial impact • Ensure operational compliance and audit new and updated contracts • Manage pricing requests and support pricing department objectives • Forecast volumes, assist with budgets, cost estimates, accruals, and expense projections • Collaborate with operations and support teams on process improvements, training, and client programs • Manage client expectations and service delivery requirements • Advocate for clients with network suppliers regarding relocation policies and culture • Develop action plans from client and customer survey feedback and monitor satisfaction metrics • Participate in internal initiatives and company objectives • Mentor colleagues and act as a subject matter expert and department liaison

🎯 Requirements

• 3-5 years related business experience in Account Management in domestic and/or international assignment management, relocation, or global mobility • Bachelor’s degree or equivalent experience required • Able to work independently and use self-initiative to accomplish Client requests • Resourceful with strong interpersonal skills • Presentation skills highly desirable • Demonstrated relationship management skills required • Sales experience a plus • Available to travel as needed • Demonstrated experience in a service environment • Account Management experience managing multiple accounts • Financial savvy and analysis • Influencing and negotiation skills • Project management • Cultural sensitivity • Judgement and decision making

🏖️ Benefits

• Bonuses and incentives may be provided depending on the position • Benefits may be provided depending on the position • Remote work arrangement • Travel opportunities as needed • Mentoring and career growth and development opportunities