Event Success Manager

🕒 June 29

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EventMobi

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

💼 Consulting

🍽️ Food & Beverage

✈️ Travel

Consulting • Food & Beverage • Travel

EventMobi is a comprehensive event management platform that offers a flexible range of tools for organizing in-person, virtual, and hybrid events. Founded in 2009, EventMobi provides solutions such as mobile event apps, live streaming, video production, and attendee engagement features to create immersive event experiences. The platform is trusted by associations, agencies, and corporations to handle various aspects of event management, including registration, badge design, social media integration, and analytics. With over 15 years of experience, EventMobi continues to enhance the event experience for planners and attendees alike.

📋 Description

• Serve as a trusted partner and strategic advisor to professional event planners and marketers at large corporations and associations • Lead customer onboarding, strategy sessions, and relationship-building to drive adoption and value generation from EventMobi products • Guide customers through technical product training with an events-first mindset — delivering hands-on enablement that prepares teams to execute high-impact events on our platform • Manage full-service event contracts end-to-end, overseeing multiple concurrent events with varying scopes, timelines, and complexity • Lead proactive project management across the entire event lifecycle — from planning and build through live execution and post-event follow-up • Collaborate with cross-functional teams (Customer Support, Product, AV, and Sales) to coordinate requirements, resolve issues, and deliver seamless event experiences • Monitor customer health and success metrics, identify risks early, and take action to drive adoption, retention, and long-term success • Conduct regular customer touchpoints including strategy sessions and quarterly reviews to align on outcomes and optimize future events • Maintain accurate account, project, and communication records in HubSpot and internal tools • Support live events as needed, including occasional evenings, weekends, or travel for on-site or hybrid event support

🎯 Requirements

• At least 5 years of hands-on experience planning or coordinating professional B2B events • Experience with internal company events alone does not meet this requirement • Demonstrated experience using event technology — registration platforms, event apps, or virtual event platforms • Familiarity with tools such as Cvent, Eventbrite, Bizzabo, Hopin, or similar is required • A genuine interest in technology and its impact on the events industry • Strong written and verbal communication skills, with the ability to translate technical concepts for non-technical event organizers • Top-notch organizational skills: you manage multiple projects simultaneously, document thoroughly, and follow through consistently • An empathetic, problem-solving mindset — you care about delivering great outcomes for your clients

🏖️ Benefits

• Up to $65K CAD salary depending on the experience + Stock Options + Benefits • 3-weeks vacation + 1-week Sick Days + 3-summer days + your birthday is a holiday • Dental, Health, Life, Mental Health Consultations (Green Shield Health Inc) • Top of the line hardware and the best collaboration software for remote work