Business Solutions Scrum Master

🔥 3 hours ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $100k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚡️ Scrum Master + Agile Coach

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EverCommerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 B2B

📣 Marketing

💰 Private equity on 2019-08

SaaS • B2B • Marketing

EverCommerce is a provider of industry-tailored software that powers the service economy. It builds SaaS products to digitally transform daily operations for service professionals, including business management, electronic billing and mobile payments, omni-channel marketing, and customer engagement tools. EverCommerce focuses on verticalized solutions—not mass-market software—designed to modernize operations, marketing, and customer interactions for businesses that provide services.

📋 Description

• Design and facilitate sprint planning, daily standups, retrospectives, and backlog refinement sessions tailored to business operations workflows • Coach team members on agile mindset, ceremonies, and best practices without being dogmatic about any single methodology • Maintain a healthy, groomed backlog with clear acceptance criteria and priority ordering • Define and enforce WIP limits to protect focus and reduce context switching • Act as the primary intake point for new requests from internal stakeholders, triaging and prioritizing against existing commitments • Maintain full visibility of in-flight and queued work across the team; proactively surface capacity constraints • Own the team's project management tooling (e.g., Jira, Asana, Monday.com) — configuration, hygiene, and adoption • Build and publish regular status reports and delivery metrics dashboards for leadership • Serve as the liaison between Business Operations and partner teams across Finance, HR, Legal, and GTM functions • Facilitate alignment meetings, escalate blockers, and track dependencies across teams • Manage expectations proactively when scope changes or timelines shift • Identify and eliminate recurring inefficiencies through root cause analysis and process redesign • Build and maintain SOPs, runbooks, and process documentation for repeatable operational workflows • Lead retrospectives and drive implementation of improvement actions — not just discussion

🎯 Requirements

• 3–5 years of experience in operations, program management, or agile delivery roles • Demonstrated experience facilitating agile ceremonies (sprint planning, standups, retros, backlog refinement) • Proficiency in project management and work tracking tools (Jira, Asana, Monday.com, or equivalent) • Strong facilitation, communication, and stakeholder management skills • Ability to manage ambiguity and adapt frameworks to non-technical environments • Experience building and presenting delivery metrics and dashboards

🏖️ Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Robust health and wellness benefits, including an annual wellness stipend • Continued investment in your professional development through Udemy • 401k with company match • Flexible and generous paid time off • Employee Stock Purchase Program