Business Solutions Scrum Master

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $100k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚡️ Scrum Master + Agile Coach

🦅 H1B Visa Sponsor

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Logo of EverCommerce

EverCommerce

1001 - 5000 employees

Founded 2016

☁️ SaaS

🤝 B2B

🛍️ eCommerce

💰 Private Equity Round on 2019-07

SaaS • B2B • eCommerce

EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.

📋 Description

• The Business Solutions Scrum Master serves as the agile delivery backbone for the Business Operations team • Design and facilitate sprint planning, daily standups, retrospectives, and backlog refinement sessions tailored to business operations workflows • Coach team members on agile mindset, ceremonies, and best practices without being dogmatic about any single methodology • Maintain a healthy, groomed backlog with clear acceptance criteria and priority ordering • Act as the primary intake point for new requests from internal stakeholders, triaging and prioritizing against existing commitments • Maintain full visibility of in-flight and queued work across the team; proactively surface capacity constraints • Own the team's project management tooling (e.g., Jira, Asana, Monday.com) — configuration, hygiene, and adoption • Serve as the liaison between Business Operations and partner teams across Finance, HR, Legal, and GTM functions • Identify and eliminate recurring inefficiencies through root cause analysis and process redesign • Build and maintain SOPs, runbooks, and process documentation for repeatable operational workflows

🎯 Requirements

• 3–5 years of experience in operations, program management, or agile delivery roles • Demonstrated experience facilitating agile ceremonies (sprint planning, standups, retros, backlog refinement) • Proficiency in project management and work tracking tools (Jira, Asana, Monday.com, or equivalent) • Strong facilitation, communication, and stakeholder management skills • Ability to manage ambiguity and adapt frameworks to non-technical environments • Experience building and presenting delivery metrics and dashboards

🏖️ Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Robust health and wellness benefits, including an annual wellness stipend • Continued investment in your professional development through Udemy • 401k with company match • Flexible and generous paid time off • Employee Stock Purchase Program

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