People Operations Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $75k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👥 People Operations

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EverCommerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2016

☁️ SaaS

🤝 B2B

🛍️ eCommerce

💰 Private Equity Round on 2019-07

SaaS • B2B • eCommerce

EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.

📋 Description

• Serve as a steward of employee data within the HRIS (Workday preferred), ensuring records are accurate, complete, and audit-ready at all times • Process employment actions — new hires, promotions, transfers, title changes, location changes, level changes, and terminations — with a strong understanding of downstream impacts on compensation, benefits, reporting structures, and compliance • Conduct regular data audits and clean-up cycles to identify and resolve discrepancies proactively • Partner with the Systems/Workday team on process improvements, configuration changes, and testing • Own the day-to-day compliance posture of People Operations, including documentation standards, records retention practices, and process controls • Proactively monitor federal, state, and local regulatory changes; recommend and implement policy and handbook updates in partnership with the People Ops Manager and Legal • Prepare for and support internal and external HR audits, including pulling records, organizing documentation, and coordinating responses across functions • Maintain the employee handbook and policy library as living documents, ensuring accuracy and alignment with current law and company practice • Support leave of absence tracking and administration, ensuring proper documentation and compliance with applicable regulations • Maintain and continuously improve core People Ops programs, including onboarding, offboarding, and recurring compliance workflows • Identify process gaps and inefficiencies; propose and implement practical, scalable solutions in partnership with the People Ops Manager • Build and maintain standard operating procedures and process documentation to support team consistency and knowledge continuity • Partner with cross-functional teams (Finance, Legal, IT, Payroll) to keep People programs aligned with broader organizational requirements • Support and at times lead defined People Ops projects, managing timelines, documentation, and stakeholder communication • Produce recurring and ad hoc People analytics reports for leadership, including headcount, attrition, org change activity, and compliance metrics • Track project milestones and surface blockers proactively to the People Ops Manager

🎯 Requirements

• 3–5 years of progressive HR experience, including meaningful time in an HR Operations, HR Generalist, or HR Coordinator role • Demonstrated hands-on experience with HRIS data management, employment action processing, and HR compliance • Strong working knowledge of federal and multi-state employment law (FLSA, FMLA, ADA, EEO, and state-specific leave and wage laws) • Experience with enterprise HRIS platforms; Workday experience strongly preferred • Solid understanding of job architecture concepts and the organizational impact of position-level changes (title, level, location, reporting structure) • High attention to detail with a track record of maintaining accurate, audit-ready data and documentation • Strong organizational skills and the ability to manage multiple ongoing workstreams independently • Clear, professional written and verbal communication skills.

🏖️ Benefits

• Flexibility to work where and how you want within your country of employment — in-office, remote, or hybrid • Day 1 access to robust health and wellness benefits, including an annual wellness stipend • 401(k) with up to a 4% match and immediate vesting • Flexible and generous (FTO) time-off • Employee Stock Purchase Program