Senior Director, Payments

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $210k - $250k / year

⏰ Full Time

🟠 Senior

👔 Director

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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EverCommerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2016

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Private Equity Round on 2019-07

Healthcare • Consulting • Logistics

EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.

📋 Description

• Help define and execute the payments strategy across EverCommerce • Identify and prioritize opportunities across the payments customer lifecycle, including enablement, merchant acquisition and onboarding, activation, retention, wallet share, pricing, and monetization • Translate market, customer, competitive, and financial insights into priorities and executable plans • Own outcomes including adoption, processing volume, revenue, retention, customer experience, and profitability • Develop business cases and recommendations for new products, capabilities, partnerships, and investments • Define customer, merchant, partner, and developer needs and translate them into payments capabilities • Partner with Product and Engineering on roadmaps and investment priorities • Drive adoption of card and ACH acceptance, recurring payments, invoicing, surcharging, mobile and in-person payments, onboarding, APIs, and emerging payment experiences • Drive embedded finance strategy and growth, including instant payouts, merchant lending, consumer financing, and issuing • Shape PaySimple and EverCommerce’s broader payments platform for internal SaaS solutions and external partners • Establish commercialization, adoption, and measurement plans for new capabilities • Partner with Sales, Marketing, Customer Experience, and Operations to improve payments adoption and utilization • Develop understanding of merchants, SaaS partners, developers, and end customers • Monitor competitive trends across embedded payments, merchant acquiring, vertical SaaS, payment facilitation, and fintech • Drive ecommerce and card-present acceptance in EMEA, ANZ, and LATAM markets • Lead complex initiatives spanning Product, Engineering, Operations, Risk, Sales, Marketing, Customer Experience, Finance, and Data • Establish objectives, ownership, milestones, dependencies, success measures, metrics, and operating rhythms • Identify execution risks and remove delivery barriers • Lead, coach, and develop payments and product talent • Attract high-performing team members and foster cross-functional partnerships

🎯 Requirements

• 10+ years of experience in payments, fintech, SaaS, product management, or related businesses, with significant experience in integrated or embedded payments • Deep knowledge of the payments ecosystem, including merchant acquiring, processors, gateways, payment facilitators, card networks, ACH, and payments risk • Demonstrated experience building, launching, commercializing, or scaling payments products and capabilities • Strong understanding of SaaS and API-based products and the role payments can play within vertical software platforms • Proven ability to translate strategy into execution and measurable business outcomes • Experience driving revenue growth, adoption, retention, processing volume, or other commercial payments metrics • Strong financial and analytical capabilities, including experience developing business cases and understanding the economic drivers of a payments business • Experience leading complex, cross-functional initiatives in matrixed organizations • Strong executive communication skills and ability to communicate complex payments concepts clearly to technical, commercial, and executive audiences • Demonstrated ability to influence stakeholders and drive decisions without relying solely on organizational authority • Strong talent assessment, coaching, and team-development capabilities • High intellectual curiosity and willingness to dive deeply into customer problems, data, economics, technology, and operational processes • Bachelor’s degree or equivalent professional experience • Candidates must be eligible to work without sponsorship • Preferred: experience with payment facilitation, embedded payments, or payments-as-a-service models • Preferred: experience serving SMB customers and/or vertical SaaS businesses • Preferred: experience with merchant onboarding, underwriting, risk, fraud, and payments operations • Preferred: experience working with payment processors, acquiring banks, card networks, and other financial-services partners • Preferred: experience managing or influencing P&L performance • Familiarity with modern product, analytics, and delivery tools

🏖️ Benefits

• Flexibility to work in-office, remotely, or hybrid within your country of employment • Robust health and wellness benefits • Continued investment in professional development • 401(k) with company match • Flexible and generous paid time off • Employee Stock Purchase Program • Performance-based bonus