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Account Specialist

Job not on LinkedIn

🔥 0 minutes ago

🏈 Ohio – Remote

infoinfo

💵 $60k - $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on EverDriven's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of EverDriven

EverDriven

201 - 500 employees

Founded 2005

📦 Logistics

🏥 Healthcare

💼 Consulting

Logistics • Healthcare • Consulting

EverDriven is the nation’s most trusted provider of innovative, safe student transportation and optimization solutions for school districts nationwide. The company partners with school districts to ensure safe and efficient transportation for students with unique needs, including those with special needs or experiencing homelessness. EverDriven is committed to the highest safety standards and provides a scalable, customizable transportation model to support equal access to education for all students.

📋 Description

• Support safe and timely student transportation within a designated territory • Collaborate with EverDriven departments, transportation providers, school districts, and parents • Execute programs to improve service quality and productivity and reduce costs • Exercise customer service and identify and escalate daily challenges or service deficiencies • Assist with daily account service and recruit, vet, and credential third-party transportation providers • Manage and oversee Field Operations, including new client start-ups, client retention and development, and growth of existing accounts • Continuously improve a safe, efficient, and effective transportation system • Liaise between EverDriven and clients while providing guidance, direction, and feedback • Manage regulatory and client policies and procedures to maintain a safe and efficient environment • Monitor local transportation performance against EverDriven contracts • Develop and maintain communication with contractors, community officials, and agency staff • Maintain documentation regarding provider information, operations, maintenance, and safety inspections • Follow safety rules established by regulatory bodies and client contracts • Access and/or modify electronic Protected Health Information in compliance with HIPAA requirements

🎯 Requirements

• Minimum education of a bachelor's degree or equivalent experience • Experience in transportation and/or operations is a plus • Strong professional communication and customer service skills • Ability to effectively work with diverse groups of customers and service providers • Ability to set priorities wisely, multitask, and dynamically solve problems • Strong familiarity and comfort level with Microsoft Word and Excel • Valid Driver’s License with a good driving record • Drug Screen and Background Check is a Condition of Employment • Daily travel as required • Fluent in Spanish is a plus

🏖️ Benefits

• Bonus potential • Remote work arrangement • Regular, pre-planned travel to support customers and Service Providers • Equal opportunity employment

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