Care Coordinator

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $19 - $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Evergreen Nephrology

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 $4.3M Venture Round on 2022-06

Healthcare • Healthcare Insurance • Pharmaceuticals

Evergreen Nephrology is a company focused on transforming kidney care by empowering nephrologists to provide high-quality and personalized care to patients with chronic kidney disease (CKD) and end-stage renal disease (ESRD). By putting nephrologists at the forefront, the company provides them with financial backing, interdisciplinary clinical resources, analytical insights, and technology-enabled tools to improve patient outcomes and experience. Evergreen Nephrology collaborates with strategic partners to address healthcare challenges, including disparate electronic health records (EHRs), transplantation process visibility, and patient readmission risks. The company's co-founders, Adam Boehler and Abe Sutton, have been recognized for their contributions to kidney care models and organ procurement standards, reflecting a deep commitment to improving kidney care quality nationwide.

📋 Description

• Perform telephonic outreach to enroll and engage patients identified for the clinical program • Establish connection as the primary point of contact for enrolled patients • Develop and implement care plans under the direction of the Nurse Care Manager • Facilitate transitions of care across care settings and dialysis centers • Update patient care plans to enhance care delivery and coordination • Conduct patient assessments to identify social, economic, and environmental factors impacting health • Recommend gap closures for inclusion in comprehensive care plans • Connect members to housing assistance, transportation, food security, and community support resources • Guide members in using health and social services and community-based organizations • Advocate for members by identifying barriers to care and addressing inequities • Communicate with patients, families, caregivers, and healthcare teams • Document member interactions, assessments, and care plans according to organizational and regulatory requirements • Provide educational resources and solutions to empower patients and families • Perform other assigned duties, including cross-coverage between markets

🎯 Requirements

• 3 years of experience in health care coordination, community health work, or similar healthcare related field • Experience with team-based approach to care • Excellent working knowledge of community resources • Exceptional ability to prioritize and task-switch to meet needs of patients and overall care team • Self-directed and motivated to resolve issues professionally and creatively • Strong communication and teaching skills • Intermediate skills with MS Office Suite of products including Outlook and Teams • Ability to work effectively in a primarily remote environment • Minimum download speed of 25 Mbps and upload speed of 10 Mbps • Wired-to-the-house internet (Cable, Fiber, or DSL) and hardwired internet device recommended • Dedicated workspace without ongoing interruptions to protect member PHI / HIPAA information • Ability to work 8:30a - 5p PST and support patients in the Pacific Time Zone

🏖️ Benefits

• Bonus eligibility • Paid time off starting at 4 weeks for full-time employees • 12 paid holidays per year • Medical, dental, vision and life insurance, including an HSA with employer match • Reimbursement for continuing medical education for eligible roles • A 401(k) program where Evergreen matches up to 4% of contributions after six months of tenure • Paid parental leave • A robust training and development program that starts with onboarding and continues throughout your career with Evergreen Nephrology • Fully remote work arrangement • Evergreen will provide Remote or Hybrid Home/Office employees with telephony applications and equipment to meet the business requirements for their position/job