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Care Coordinator

🔥 12 minutes ago

🦌 Connecticut, New Jersey, +1 more states – Remote

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đź’µ $42.2k - $62.4k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

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Logo of Healthfirst

Healthfirst

1001 - 5000 employees

Founded 1993

🛡️ Insurance

🏥 Healthcare

⚕️ Healthcare Insurance

Insurance • Healthcare • Healthcare Insurance

Healthfirst is a health insurance provider dedicated to helping New Yorkers access affordable health coverage for individuals and families. With over 30 years of experience, Healthfirst offers a range of plans including Medicaid managed care, Medicare Advantage, long-term care, and essential health plans. The company focuses on providing quality healthcare options, comprehensive benefits, and support to ensure members can maintain their health and well-being.

đź“‹ Description

• Perform care management services to support members who require assistance navigating their health care system • Receive incoming calls from members regarding benefit questions/issues, care coordination, program inquiries, connecting to their care manager, and screening assessments • Accurately document calls in the designated PHI system • Manage an assigned member caseload requiring short-term care coordination and health navigation • Work within the interdisciplinary care team to communicate member issues or needs • Monitor screening of members to improve quality and cost outcomes • Perform outreach calls to members to confirm services are in place • Perform additional duties as assigned

🎯 Requirements

• Certified Medical Assistant (CMA) or Certified Nursing Assistant (CNA) or Registered Medical Assistant (RMA) or previous relevant medical training or work experience • HS diploma/GED • Work experience requiring effective communication verbally and in writing while demonstrating good grammar, spelling, and punctuation skills • Experience working in a fast-paced environment that requires handling multiple priorities simultaneously • Excellent telephone, organizational, and customer service skills • Team player who is organized and detail-oriented

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Incentive and recognition programs • Life insurance • 401k contributions • Competitive compensation and benefits package

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