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Manager, Provider Experience

Job not on LinkedIn

đŸ”„ 5 minutes ago

đŸ‡ș🇾 United States – Remote

đŸ’” $75k / year

⏰ Full Time

🟱 Junior

🟡 Mid-level

👔 Manager

đŸš«đŸ‘šâ€đŸŽ“ No degree required

🩅 H1B Visa Sponsor

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Logo of Evolent

Evolent

1001 - 5000 employees

⚕ Healthcare Insurance

đŸ„ Healthcare

☁ SaaS

Healthcare Insurance ‱ Healthcare ‱ SaaS

Evolent is a healthcare company focused on improving care outcomes through its comprehensive management solutions across multiple medical specialties. They aim to enhance the patient care journey by offering coordinated services in areas like oncology, cardiology, musculoskeletal disorders, and primary care, while ensuring high-quality treatment pathways and cost management. Evolent believes every person deserves quality care, striving to align treatment guidelines and innovative approaches to meet patient needs effectively.

📋 Description

‱ Support execution of Evolent's provider experience strategy ‱ Ensure providers and payer clients achieve desired outcomes through products and services from market implementation ‱ Promote utilization of Evolent's digital platforms ‱ Identify and remove barriers creating friction for provider practices ‱ Serve as a trusted partner to stakeholders relying on Provider Experience expertise ‱ Partner with cross-functional teams to drive provider satisfaction and digital solution adoption ‱ Centralize and scale efficiencies and standardize practice, training, education, and provider support services ‱ Develop and maintain relationships with provider groups, practice administrators, and key provider stakeholders ‱ Pull through business rules and policy with payer clients while prioritizing provider experience ‱ Anticipate and triage practice issues and challenges ‱ Support payer client deliverables with analytics in partnership with Marketing, Product, Clinical Operations, and CSO teams ‱ Develop oncology education and training content ‱ Analyze provider product usage data and engagement metrics ‱ Review dashboards, manage priority KPIs, and report KPIs to clients and internal leaders

🎯 Requirements

‱ Associate degree or higher in Business Administration, Healthcare Management, or related field preferred ‱ Minimum of 2 years provider engagement experience ‱ Exceptional communication skills ‱ In-depth knowledge of provider engagement, network management, and performance improvement methodologies ‱ Proficient in leveraging best practices, a project management discipline, and strong operational mindset ‱ Exceptional analytical ability ‱ Strong alignment with corporate values ‱ Experience with generative AI, automation, or intelligent workflow solutions ‱ Ability to travel up to 10% ‱ High-speed internet over 10 Mbps at home ‱ All candidates must complete a comprehensive background check ‱ In-person I-9 verification required ‱ May be subject to drug screening prior to employment ‱ Government-issued photo ID required for identity verification ‱ Artificial intelligence tools prohibited during interviews

đŸ–ïž Benefits

‱ Work/life balance ‱ Flexible work arrangements ‱ Autonomy ‱ Diversity and inclusion ‱ Health insurance benefits ‱ Comprehensive benefits ‱ Up to 10% travel opportunity

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