
5001 - 10000 employees
Founded 1974
📦 Logistics
🚗 Transport
🛍️ eCommerce
Logistics • Transport • eCommerce
Evri is a UK-based parcel delivery and logistics company, formerly known as Hermes. It provides last-mile courier and parcel delivery services for consumers and retailers, focusing on e-commerce deliveries, drop-off and collection points, and nationwide transportation of parcels. Evri operates as a carrier for online retailers and serves both consumer (B2C) and business (B2B) shipping needs within the UK and internationally.
🔥 4 minutes ago
Improve your chances of getting an interview by checking your resume score before you apply.

5001 - 10000 employees
Founded 1974
📦 Logistics
🚗 Transport
🛍️ eCommerce
Logistics • Transport • eCommerce
Evri is a UK-based parcel delivery and logistics company, formerly known as Hermes. It provides last-mile courier and parcel delivery services for consumers and retailers, focusing on e-commerce deliveries, drop-off and collection points, and nationwide transportation of parcels. Evri operates as a carrier for online retailers and serves both consumer (B2C) and business (B2B) shipping needs within the UK and internationally.
• Deliver end-to-end technical onboarding for customers from integration design through to live trading • Configure and support integrations using REST/SOAP APIs, HTTP POST, FTP/SFTP, CSV, XML and JSON • Validate shipment, manifest, label and event data against Evri requirements • Troubleshoot integration, connectivity and dataflow issues across customer, internal and third-party systems • Support integration testing ahead of go-live • Provide 2nd and 3rd line support for live integrations • Resolve incidents and service requests within agreed SLAs • Maintain integration specifications, technical documentation and SOPs • Collaborate with Sales, Client Management, Product, Development, Testing and Operations teams
• Experience supporting commercially valuable clients • Strong communication skills • Understanding of API integrations • Ability to troubleshoot data exchanges • Knowledge of file-based integrations and data structures such as CSV, XML and JSON • Strong attention to detail around data accuracy and label compliance • Ability to manage multiple integrations and prioritise effectively • Calm, solutions-focused approach during peak logistics periods
• Fixed-term contract until May 2027 • Collaborative IT team environment • Inclusive workplace where everyone is welcome
Apply Now🕒 June 24
IT Chat Specialist providing support for online customers at Capacity. Sharing passion and knowledge to enhance online shopping experiences while working remotely from anywhere.