Certified Pharmacy Technician – Outreach

Job not on LinkedIn

🕒 May 22

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💊 Pharmacist

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ExactCare

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 Private Equity Round on 2016-03

Healthcare Insurance • Pharmaceuticals

ExactCare is a leading pharmacy care management provider that specializes in medication management for individuals with complex, chronic medical needs. With operations in all 50 states and Washington, D. C. , ExactCare supports more than 100,000 people nationwide, helping them manage their medications in assisted living, long-term care facilities, and at home. Partnering with healthcare organizations, ExactCare aims to improve clinical outcomes by ensuring better medication adherence, reducing readmissions, and lowering overall healthcare costs.

📋 Description

• Review account billing for accuracy and communicate changes accordingly with patients • Coordinate patient profiles with appropriate pharmacy support and services • Providing an exceptional customer service experience each day in a phone-based environment • Perform claim adjudication and auditing duties such as prior authorizations, billing and eligibility checks • Working through current case queues to problem solve for patient care issues • Patient outreach to collect payments and coordinate payment plans • Serving as a liaison between the clinical pharmacists and other medical professionals on patient’s behalf • Maintaining patient records with strong attention to detail and confidentiality • Accurate retrieval of all prescription information and verifying through doctor calls • Performing in a high volume, fast paced environment to support ExactCare’s nationwide patient base • Embody AnewHealth’s Core Values in all communications and interactions. • Other duties as assigned.

🎯 Requirements

• High school diploma/GED • Certified with the Pharmacy Technician Certification Board (PTCB) or the National Health Association (NHA) and maintain a current certificate • Must maintain a pharmacy technician registration with State Board of Pharmacy • Must be 18+ years of age • Strong attention to detail and accuracy • Strong math skills • Ability to calculate profitability • Strong prioritization and organizational skills • Ability to use multiple software programs to fulfill medication orders • Maintain a high degree of confidentiality • Passion to help people and enrich their lives • Comfortable working in a phone-based environment • Ability to work independently • Self-motivated and goal oriented • Exceptional customer service skills; servicing doctor’s office, pharmacist, and patient needs over the phone • Thorough drug knowledge • Pharmacy billing knowledge • Knowledge of appropriate processes in taking prescriptions, clarifications and transfers including clear written and verbal communication • Ability to think critically and document pertinent details in a world class manner that is compliant with state and federal regulations

🏖️ Benefits

• medical/dental/vision • flexible spending • company-paid life insurance • short-term disability • 401(k) • Paid Time Off • paid holidays