Pharmacy Technician Supervisor – Prior Authorization

🔥 7 minutes ago

Where this job comes from

Posted on Oscar Health's careers page, not through a job board

First seen by Remote Rocketship 7 minutes ago

Logo of Oscar Health

Oscar Health

1001 - 5000 employees

Founded 2012

⚕️ Healthcare Insurance

🏥 Healthcare

💰 $355M Post-IPO Debt - Oscar Health on 2025-09

Healthcare Insurance • Healthcare

Oscar Health is a technology-driven health insurance company that provides individual, family, and small-group health plans in multiple U. S. states. Oscar combines traditional insurance underwriting with digital-first services — a consumer-facing app, 24/7 virtual urgent care, prescription delivery (including $3 meds in many plans), and dedicated Care Teams — and also operates Oscar Primary Care in some markets. The company emphasizes accessible, affordable, high-quality care and uses AI to improve member experience and care delivery. Insurance policies are underwritten by Oscar's state insurance subsidiaries and the company offers both HMO and other plan types across its markets.

📋 Description

• Lead the daily operations of the prior authorization technician team • Ensure timely, accurate, and compliant case processing • Mentor staff and serve as a subject matter expert • Optimize operational workflows and resolve operational escalations • Foster a supportive, growth-oriented environment • Drive quality, regulatory compliance, and overall team performance • Oversee daily technician workflows, queue monitoring, and task assignments • Monitor productivity and quality metrics • Provide regular 1-on-1 coaching, performance reviews, and cross-training • Address complex intake issues, escalated provider inquiries, and system glitches • Identify and implement process improvements • Partner with cross-functional leadership to develop, update, and organize job aids and team training resources • Participate in a rotated weekend and holiday on-call schedule • Comply with applicable laws and regulations • Perform other duties as assigned • Report to the Manager, Pharmacy Utilization Management

🎯 Requirements

• Active, unrestricted Pharmacy Technician certification (CPhT) • High school diploma or equivalent • 4+ years of work experience in a pharmacy related field • 2+ years of performing pharmacy reviews for a managed care plan or pharmacy benefits manager • 1+ years of people or project management experience • Bachelor's degree (bonus point) • Experience managing a team of pharmacy technicians performing utilization management operations (bonus point) • Experience developing and managing key performance indicators/metrics for an operational team (bonus point) • Acute attention to detail, excellent written and verbal communication skills (bonus points) • Must reside in one of the listed eligible U.S. states or District of Columbia

🏖️ Benefits

• Employee benefits • Unlimited vacation program • Annual performance bonuses • Medical benefits • Dental benefits • Vision benefits • 11 paid holidays • Paid sick time • Paid parental leave • 401(k) plan participation • Life insurance • Disability insurance • Paid wellness time • Wellness reimbursements • Occasional travel for team meetings and company events

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