Pharmacy Technician, PCO

Job not on LinkedIn

🔥 5 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $21 - $23 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💊 Pharmacist

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Dragonfly Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2004

🏥 Healthcare

☁️ SaaS

💊 Pharmaceuticals

💰 Secondary market on 2021-12

Healthcare • SaaS • Pharmaceuticals

<Dragonfly Health> is a care-at-home data, technology, and service platform that integrates durable medical equipment (DME) and pharmacy solutions. Formed from StateServ and Delta Care Rx, Dragonfly Health operates a 50-state provider network focused on hospice and post-acute care, using advanced technology and business intelligence to orchestrate orders, deliveries, and improve operational efficiency and patient satisfaction.

📋 Description

• Process new prescriptions, refills, and discontinuations accurately • Maintain complete and compliant patient medication profiles • Respond to high-volume inbound calls from hospice partners, prescribers, and clinical staff • Triage and resolve routine service inquiries, escalating complex issues appropriately • Deliver exceptional customer service through clear communication and active listening • Apply de-escalation techniques during urgent or emotionally sensitive situations • Meet service level, quality, productivity, and documentation standards • Utilize pharmacy systems and internal tools to manage workflows and document activity • Identify service issues and partner with operations leadership on resolution • Participate in training, system updates, and continuous improvement initiatives • Support hospice pharmacy operations, patient safety, service quality, and care experience

🎯 Requirements

• Minimum of 2 years of recent pharmacy technician experience • High school diploma or better • CPhT or EXCPT Pharmacy Technician certification required • Experience as a Pharmacy Technician in a healthcare setting • Detail-oriented and values accuracy and compliance • Strong verbal and written communication skills with a calm, empathetic approach • Ability to manage multiple priorities in a fast-paced, call-driven environment • Experience working with pharmacy systems, patient records, or workflow platforms • Customer-focused problem-solving ability • Ability to handle sensitive patient and clinical information confidentially • Adaptability to changing processes, systems, and priorities • Strong organizational skills and attention to documentation standards • Collaborative ability to partner with pharmacists and peers • Working knowledge of Microsoft Office Suite • Clear and effective verbal communication

🏖️ Benefits

• Competitive pay of $21.50-$23.50 based on experience • 12% shift differential for weekday hours worked after 6:00PM • 5% shift differential for all weekend hours • 17% shift differential for weekend hours worked after 6:00PM • Health, dental, and vision benefits • Paid time off (PTO) • Sick time • 401(k) with match • Growth opportunity and career advancement • Continuous learning and skill development • Agile and adaptable team culture • Innovative and revolutionary technology solutions

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