Pharmacy Technician I

Job not on LinkedIn

🔥 8 hours ago

🤠 Texas – Remote

infoinfo

💵 $17 - $28 / hour

⏰ Full Time

🟢 Junior

💊 Pharmacist

🚫👨‍🎓 No degree required

Where this job comes from

Posted on CVS Health Careers's careers page, not through a job board

First seen by Remote Rocketship 8 hours ago

Still open on CVS Health Careers's site. Checked 1 hour ago.

Logo of CVS Health Careers

CVS Health Careers

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Act as a liaison between patients, providers, and pharmacists • Provide exceptional customer service and empathetic phone support to Oak Street Health patients • Field inbound refill requests, investigate refill status, and fulfill medication renewal requests • Contact patients and remind or assist them in obtaining medication refills • Make outbound calls to pharmacies on behalf of patients • Handle approximately 40–50 inbound calls or 60–80 outbound calls per day • Coordinate with center care teams to overcome refill barriers • Use electronic medical record platforms to send requests and updates to field care teams • Document clear and precise information in applicable electronic platforms • Capture and document all patient requests before ending calls • Monitor the CareReq queue and complete open requisitions • Arrange transportation for center visits • Schedule off-cadence or requested patient appointments • Use the triage nurse line and warm transfers for acute healthcare concerns • Execute prescription requests according to current process standards and policies • Maintain a private, distraction-free home office that protects patient information • Meet departmental metrics and stay informed of metric changes • Maintain licensure and certification • Complete continuing education requirements • Perform other assigned duties

🎯 Requirements

• Minimum 1 year of retail pharmacy experience required • Active Pharmacy Technician License in the state of residence • Certified Pharmacy Technician (CPhT) certification required • High school diploma or equivalent required • Bilingual Spanish preferred; medical Spanish a plus • Strong working knowledge of MS Office and Google Suite preferred • Ability to execute daily responsibilities with minimal supervision • Demonstrated ability to deliver high-quality customer service • Deliver confident and professional service to Oak Street Health patients and internal partners • US work authorization • Proficient PC skills, computer literacy, basic Google Suite skills, and ability to navigate systems • Prior remote work experience • Ability to obtain high-speed internet and hardwire equipment to router/modem • Distraction-free and private remote work environment and reliable dependent care during working hours • Ability to participate in classroom-style remote training sessions • Ability to maintain required conscientiousness, professionalism, and reliability in a remote work environment

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • Comprehensive benefits package for full-time colleagues and their families, based on eligibility

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