Application Support Specialist

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $28 - $31 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ExamWorks

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2008

🏥 Healthcare

💼 Consulting

⚖️ Legal

Healthcare • Consulting • Legal

ExamWorks is a leading provider of independent medical examinations and peer reviews, specializing in services such as bill reviews, Medicare compliance, and document management. With a robust portfolio that includes agile development and enterprise platform solutions, ExamWorks ensures efficient workflow enhancements and compliance auditing across healthcare sectors. The company supports a network of physicians and offers customized services for the management of medical records and claims, prioritizing reliability for clients in various communities.

📋 Description

• Provide technical support to business users by investigating, validating, and resolving reported issues • Manage deployment of integrated business systems including enterprise fax, transcription, and dictation • Create and maintain end-user documentation and instructions for software solutions • Utilize internal software systems to support business units • Assist with migrating new acquisitions onto the software platform • Identify, analyze, and document defects or inconsistencies in application functionality, user interface, output, and performance • Perform basic application testing to help ensure quality software releases • Collaborate with developers and end users to ensure technical compatibility and user satisfaction • Liaise between business units, technology teams, and support teams to aid project scope, manage budgets, and ensure rollout and training of new technologies • Promote effective and efficient utilization of company resources • Participate in long-range planning for new projects and programs • Maintain compliance standards • Provide advice, training, and technical support for projects as required

🎯 Requirements

• Bachelor degree in a related field preferred • 3+ years related experience in application support, or equivalent combination of education and experience preferred • Extensive knowledge of an MS Windows platform required • Insurance or healthcare industry experience preferred • Proven experience identifying problems and delivering assistance to resolve them • Accuracy and thoroughness • Ability to maintain confidentiality • Ability to demonstrate and promote a positive team-oriented environment • Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added • Monday–Friday standard business hours, preferably EST or CST timezones

🏖️ Benefits

• Medical, vision, and dental benefits • Paid time off • 401k • Fast-paced team atmosphere • No travel required