Client Coordinator

🕒 September 1

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $17 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ExamWorks

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2008

🏥 Healthcare

💼 Consulting

⚖️ Legal

Healthcare • Consulting • Legal

ExamWorks is a leading provider of independent medical examinations and peer reviews, specializing in services such as bill reviews, Medicare compliance, and document management. With a robust portfolio that includes agile development and enterprise platform solutions, ExamWorks ensures efficient workflow enhancements and compliance auditing across healthcare sectors. The company supports a network of physicians and offers customized services for the management of medical records and claims, prioritizing reliability for clients in various communities.

📋 Description

• Coordinate and prepare medical claims, records, referrals, and supporting documentation for review and processing • Retrieve and organize claim-related materials from multiple sources • Ensure required documents are complete, accurate, and compiled into comprehensive case files • Respond promptly to client and client representative inquiries regarding questions, report status, concerns, and information requests • Enter and retrieve client or claimant information using appropriate systems and databases • Maintain daily contact with the QA department regarding workflow and pending report status • Contact providers for assignment and update the database • File and archive open and closed cases • Verify client information is current and document client-specific guidelines, rules, and information in the system • Work independently and with team members to address questions, document information, and return cases promptly • Direct calls to other departments as needed • Perform clerical duties including typing, filing, emailing, and proofreading • Assist with customer complaints and quality assurance issues • Notify management of report issues or concerns • Ensure practices comply with state and federal safety and legal regulations • Perform other assigned duties

🎯 Requirements

• High school diploma or equivalent required • Minimum one year clerical experience; or equivalent combination of education and experience preferred • Experience in a medical office or insurance industry preferred • Knowledge of general computer, fax, copier, scanner, and telephone use • Knowledge of Microsoft Word, Outlook, Excel, and the Internet • Ability to be trained on and adhere to HIPAA regulations and compliance standards • Qualified typist with a minimum of 40 W.P.M. • Ability to follow instructions and management directions accurately • Accuracy, thoroughness, responsibility for quality of work, and initiative to identify improvements • Exceptional communication skills • Ability to work independently, prioritize work activities, and use time efficiently • Ability to maintain confidentiality • Ability to work well under pressure and stressful conditions • Ability to manage change, delays, or unexpected events appropriately • Ability to follow all company policies and procedures

🏖️ Benefits

• Competitive benefits • Paid time off • 401k