RCM Client Coordinator

🔥 0 minutes ago

🐊 Florida, Ohio, +3 more states – Remote

🐊 Florida – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote

💵 $18 - $21 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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TridentCare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🤝 B2B

Healthcare • B2B

<TridentCare> TridentCare is a national provider of mobile and on-site diagnostic healthcare services, delivering digital X‑ray, ultrasound, EKG, laboratory/phlebotomy, and vascular access (PICC) services directly to patients in skilled nursing facilities, assisted living and hospice, at-home settings, correctional/behavioral facilities, government agencies, and commercial sites. The company emphasizes licensed, certified clinicians, strict regulatory accreditations (ACR, CLIA, CAP, COLA), and technology-enabled workflows via its TridentConnect EMR integrations and HITRUST‑certified platforms to streamline diagnostics and protect patient data. TridentCare partners primarily with healthcare providers and agencies to expand access, improve operational efficiency, and maintain continuity of care.

📋 Description

• Complete timely collection activity on aged accounts receivables • Prepare, edit, and submit account billing, collections, and corrections according to customer contracts and associated documents • Transfer invoices to clients accurately within contractually specified timeframes • Drive customer care through calls, emails, and client meetings to educate clients and resolve issues • Complete a minimum average of 32 account interactions daily on a monthly basis • Coordinate with billing, sales, client billing, and quality departments to resolve billing and contractual issues • Provide accounts receivable reports to clients, sales, quality, and executive teams as requested • Review and analyze accounts for suspension risk due to nonpayment • Attend assigned meetings and report account status in detail • Respond promptly to verbal and written client inquiries about account status • Resolve account discrepancies and prepare adjustments and refunds for approval • Maintain accurate contact information and complete billing and collection records • Provide transparency regarding the book of business and issues that could delay payments • Perform other assigned tasks supporting organizational goals

🎯 Requirements

• High school or better preferred • 1–3 years of experience • Medical billing systems experience is a plus • Strong organizational skills and attention to detail required • Advanced Microsoft Office skills • Expert time management skills • Some knowledge of medical terminology • Advanced written and verbal English • Advanced communication skills • Expert customer service skills • Internet access required to perform job duties • Ability to talk and hear frequently, with close vision, depth perception, and focus adjustment • Ability to work accurately and efficiently • Self-starter and goal-completion orientation • Team-player and detail-oriented behaviors