Client Coordinator

🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $17 - $19 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

ExamWorks

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2008

⚕️ Healthcare Insurance

📋 Compliance

💸 Finance

Healthcare Insurance • Compliance • Finance

ExamWorks is a leading provider of independent medical examinations and peer reviews, specializing in services such as bill reviews, Medicare compliance, and document management. With a robust portfolio that includes agile development and enterprise platform solutions, ExamWorks ensures efficient workflow enhancements and compliance auditing across healthcare sectors. The company supports a network of physicians and offers customized services for the management of medical records and claims, prioritizing reliability for clients in various communities.

📋 Description

• Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information • Utilize appropriate systems and databases to enter client or claimant information and or retrieve information • Maintain daily contact with the QA department regarding workflow and pending report status • Contact providers for assignment and update database • File and archive open and closed cases • Verify all client information is current in the database and all client specific guidelines and or rules or information is documented in the system • Work independently and in partnership with other team members to ensure that questions are addressed, documented and cases are returned in a timely fashion • Direct calls to other departments as needed • Perform various clerical duties such as typing, filing, emailing, and proofreading • Assist in resolution of customer complaints and quality assurance issue • Notify management of any report issues or concerns • Ensure all practices are carried out in accordance with state and federal safety and legal regulations • Perform other duties as assigned

🎯 Requirements

• High school diploma or equivalent required • Minimum one year clerical experience; or equivalent combination of education and experience preferred • Experience in a medical office or insurance industry preferred • Must possess complete knowledge of general computer, fax, copier, scanner, and telephone • Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet • Must have ability to be trained on and adhere to HIPAA regulations and compliance standards • Must be a qualified typist with a minimum of 40 W.P.M • Must demonstrate accuracy, thoroughness, and responsibility for quality of work, and ability to take initiative to identify improvements • Must demonstrate exceptional communication skills • Must be able to work independently, prioritize work activities and use time efficiently • Must be able to maintain confidentiality

🏖️ Benefits

• Health insurance • Vision insurance • Dental insurance • Paid time off • 401k