Senior Specialist, Technology Training – Enablement

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🔥 0 minutes ago

⛰️ Colorado, Florida, +3 more states – Remote

⛰️ Colorado – Remote 🐊 Florida – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote ⚔️ Virginia – Remote

💵 $90k - $95k / year

⏰ Full Time

🟠 Senior

📚 Learning and Development

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Experience Senior Living

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

⚕️ Healthcare Insurance

🤝 Non-profit

🧘 Wellness

Healthcare Insurance • Non-profit • Wellness

Experience Senior Living is a provider of senior living communities, offering tailored environments for independent living, assisted living, and memory care. The company emphasizes a lifestyle that fosters connection, engagement, and well-being among older adults, creating residences designed to accommodate personal preferences and promote a sense of community. With a focus on delivering extraordinary experiences, Experience Senior Living aims to provide a supportive environment where seniors can enjoy their lives to the fullest.

📋 Description

• Design and deliver role-based training programs (in-person and virtual) across all core systems (e.g., Yardi, Sherpa, UKG) • Create and maintain training content and materials, including: Playbooks, Job aids, Quick-reference guides, Absorb courses • Ensure training is practical, workflow-based, and aligned to how work is performed in the field • Facilitate both onboarding sessions and ongoing training for existing team members • Support technology adoption efforts tied to new system implementations, enhancements, and updates • Execute structured change management plans, ensuring users understand what is changing and how to apply it in their daily work • Reinforce usage expectations through ongoing training, communication, and coaching • Gather user feedback and identify friction points to improve both training and system usability • Partner with the People team to support new hire onboarding, ensuring early and effective system training • Define and deliver training that enables employees to become proficient quickly and confidently • Track training effectiveness and adoption trends; adjust approach to improve outcomes • Partner closely with COO and Operations Leadership, Training & Development / People Team, IT / Technology Teams

🎯 Requirements

• Experience in training, enablement, or operations support in a multi-site environment (senior living, healthcare, hospitality, or similar) • Strong ability to deliver engaging in-person and virtual training • Proven experience creating practical, user-friendly training content • Experience supporting technology adoption or system implementations • Ability to translate systems into simple, clear workflows and instructions • Highly collaborative with the ability to build trust with field teams • Strong execution mindset with a focus on clarity, consistency, and speed

🏖️ Benefits

• We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.