Senior Client Manager – Property & Casualty

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🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $115k - $145k / year

⏰ Full Time

🟠 Senior

🤝 Client Partner

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ExpertHiring

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

🎯 Recruiter

🤝 B2B

👥 HR Tech

Recruitment • B2B • HR Tech

ExpertHiring is a premier headhunting service specializing in connecting top talent, referred to as 'Rockstars', with clients across various industries. Utilizing a proprietary Area Talent Map™ technology, they conduct comprehensive market searches to identify the best qualified candidates beyond traditional job boards. Their focus is on efficient talent pairing, ensuring clients are presented with the top 10% of candidates to meet their specific needs, ultimately saving time and resources in the hiring process.

📋 Description

• Provide service to clients in conjunction with the Risk Advisor and/or Executive Client Manager • Become familiar with all assigned clients and ensure they are well serviced • Manage the new business and renewal process, review risk management surveys • Identify exposure to loss and advise clients on appropriate coverages • Understand complex coverages and class code assignments • Conduct proactive analysis of underwriting data, including Loss Ratios, Experience Modification Ratings, and Audit Dispute Resolution • Develop marketing plans with Risk Advisor, Executive Client Manager, and/or insured • Complete submissions to market new and renewal accounts to insurance carriers • Prepare proposals, negotiate coverage terms, pricing, and commissions • Work with underwriters to obtain additional information from clients • Create and manage client and insurance company facing documents, including Statement of Values, Schedules, etc. • Work with Risk Control Department to monitor complex or significant risk control and claims issues • Conduct contract and lease reviews to advise clients on risk and compliance issues • Review Certificates of Insurance for compliance with Contracts, Leases, etc., and provide guidance/training to clients on these tasks • Maintain positive client and insurance company relationships • Explain payment requirements to new and existing clients • Maintain positive relationships with appropriate personnel at client firms to assure retention of accounts • Oversee, direct, plan, schedule, and mentor the work of your HPT • Train and give technical supervision to the HPT members • Demonstrate exceptional negotiating, decision-making, advanced knowledge of coverages, and sales skills • Maintain high-level relationships with underwriters • Support and communicate with the Risk Advisor to develop and retain accounts • Independently conduct client meetings, trainings, and deliver proposals to clients • Demonstrate exceptional attention to detail and the technical insurance knowledge necessary to identify discrepancies, coverage issues, and documentation errors • Inform Supervisor/Manager of all matters that may give rise to an E&O claim.

🎯 Requirements

• Current California Insurance License • 5+ Years Client Management Experience • Industry Designations • Proficiency in PC Applications • Ability to lead through actions and embrace responsibilities • Continuous learner who is always seeking to improve • Team-first mentality and ability to create ways to make peers better • Deliver exceptional level of service to those you work with • Strong interpersonal skills and thrive in a team environment • Effective communicator; both written and verbal • Trusted to handle confidential and sensitive information • Strong organization and project management skills • Ability to focus on the task-at-hand and multi-task as needed • Great attention to detail and producing high-quality work • Ability to grasp complex issues and establish proactive solutions • Strong editing and writing skills • Positive attitude and work ethic.

🏖️ Benefits

• Competitive compensation and benefits