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Account Manager, Corporate Enterprise Growth Strategy

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Extend's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of Extend

Extend

201 - 500 employees

🛡️ Insurance

📦 Logistics

🛍️ eCommerce

Insurance • Logistics • eCommerce

Extend is a company that helps merchants generate revenue and protect their customers through modern product and shipping protection solutions. They offer protection plans from product failure and accidental damage to shipping issues like porch pirates and damaged deliveries. Extend provides a platform that is easy to integrate with eCommerce platforms like Shopify and BigCommerce. This enables merchants to easily offer protection plans and manage claims, with most being resolved in 90 seconds or less. The company focuses on improving profit margins and enhancing the customer experience by offering easy claim filing and turning customers into long-term advocates.

📋 Description

• Drive growth and strategy for a portfolio of Extend’s largest corporate enterprise merchants • Lead new program launch strategy and ongoing growth optimization • Develop growth and merchant relationship management strategies for strategic accounts • Monitor and evaluate program performance to identify measurable ROI and sustainable growth opportunities • Lead quarterly business reviews with internal and external executive leadership • Build relationships within merchant organizations from C-suite executives to individual contributors • Drive go-to-market strategies and adoption of new product features • Manage promotional strategy and marketing development budgets • Collaborate with Risk, Analytics, Marketing, Product, and Operations leaders • Gather customer feedback and communicate market needs to inform product roadmaps and features • Author long-term business plans focused on optimization and growth • Travel approximately 15-20% to client sites and other locations as needed

🎯 Requirements

• Bachelor’s degree with 4-6 years of experience owning customer relationships in a dynamic startup environment and/or management consulting • Talent for breaking down complex problems and translating high-level goals into actionable plans • In-depth understanding of value drivers in revenue share business models • Strong executive presence and ability to engage C-level executives and senior stakeholders • Excellent business acumen, presentation skills, decision-making, and analytical skills • Proven project and program management experience • Strong understanding of project phases, plans, deliverables, scope, and tasks • Exceptional written and oral communication skills • Ability to collaborate across all organizational levels • Ability to manage and influence through persuasion, negotiation, and consensus-building • Experience with eCommerce, FinTech, and analytics/reporting tools is a plus • Must be able to work in the United States; Extend does not provide immigration-related sponsorship for this role

🏖️ Benefits

• Competitive salary based on experience • Full medical benefits • Dental and vision benefits • Stock in an early-stage startup growing quickly • Generous, flexible paid time off policy • 401(k) with Financial Guidance from Morgan Stanley • Collaborative and supportive environment • Diverse-background team

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