GTM Strategy – Program Manager

Job not on LinkedIn

🔥 46 minutes ago

🇺🇸 United States – Remote

💵 $125k - $135k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

Where this job comes from

Posted on Extend's careers page, not through a job board

First seen by Remote Rocketship 46 minutes ago

Still open on Extend's site. Checked 11 minutes ago.

Logo of Extend

Extend

201 - 500 employees

🛡️ Insurance

📦 Logistics

🛍️ eCommerce

Insurance • Logistics • eCommerce

Extend is a company that helps merchants generate revenue and protect their customers through modern product and shipping protection solutions. They offer protection plans from product failure and accidental damage to shipping issues like porch pirates and damaged deliveries. Extend provides a platform that is easy to integrate with eCommerce platforms like Shopify and BigCommerce. This enables merchants to easily offer protection plans and manage claims, with most being resolved in 90 seconds or less. The company focuses on improving profit margins and enhancing the customer experience by offering easy claim filing and turning customers into long-term advocates.

📋 Description

• Run a regular cadence with Sales, Growth and Analytics to consolidate merchant feedback, win/loss reasons and performance data into prioritized build recommendations • Identify opportunities to win new merchants and expand existing partnerships, and build business cases based on revenue and margin impact • Translate merchant needs into scalable products, features and program offerings across retail verticals • Set scope, milestones and owners for initiatives, hold teams accountable to deadlines, and escalate risks • Understand features from requirements through launch, including functionality, target users and limitations • Equip vertical Pods with playbooks, talk tracks and training, and track adoption after launch • Present data-backed ideas and recommendations to cross-functional partners, executives and leadership • Investigate data, contracts or market information to answer unresolved questions and recommend actions

🎯 Requirements

• 5+ years in GTM Strategy, BizOps, or a similar cross-functional role at a fast-paced tech company • Experience taking an initiative from a customer or partner need through build, launch and enablement, with commercial results • Ability to run several initiatives in parallel, set realistic plans and keep cross-functional teams on deadline • Executive presence and ability to present to executives with conviction • Advanced Excel and strong analytical skills • Ability to size opportunities, build models and root recommendations in data • Relentless curiosity and ability to independently research answers • Existing use of AI tools like Claude for research and analysis • Ability to quickly learn new tools • SQL or BI tool experience (nice to have) • Experience in retail, finance, or consulting (nice to have) • Exposure to underwriting concepts such as frequency, severity and loss ratio (nice to have) • Must be eligible to work without immigration-related sponsorship

🏖️ Benefits

• Full medical benefits • Dental and vision benefits • Stock in an early-stage startup growing quickly • Generous, flexible paid time off policy • 401(k) with Financial Guidance from Morgan Stanley • Collaborative and supportive environment • Competitive salary based on experience

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