Principal Product Designer, Supply

🕒 June 12

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $202k - $281k / year

⏰ Full Time

🔴 Lead

🎨 Product Designer (UI/UX)

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ezCater

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

🍽️ Food & Beverage

📦 Logistics

💼 Consulting

💰 $100M Series D on 2021-12

Food & Beverage • Logistics • Consulting

ezCater is a platform that provides businesses with catering solutions, allowing companies to order food for meetings and events from a diverse range of restaurants and caterers. The platform enables users to easily manage orders, ensuring that all dietary preferences and business needs are met seamlessly. With a focus on corporate clients, ezCater streamlines the catering process, making it more efficient for organizations to feed their teams and guests.

📋 Description

• Define and drive the design strategy for the Supply ecosystem: setting a coherent, user-centered vision that spans multiple product areas and connects to ezCater's broader product and business goals. • Co-create roadmaps with Product, Engineering, and Data leadership, grounding priorities in a deep understanding of catering partner needs, operational realities, and business health metrics. • Lead cross-domain design initiatives with company-level impact, bringing clarity to ambiguous, multi-team efforts and earning alignment from senior stakeholders. • Set the quality bar across UX, visual design, content, and interaction by establishing direction for other designers and advocating for the evolution of our design principles and systems as the Supply space grows. • Set design direction for your cross-functional team, running critiques and design reviews, making a clear and defensible case for decisions, and creating clarity in ambiguous situations. • Identify and frame high-leverage problem spaces before they're on the roadmap, shaping what teams work on, not just how it looks. • Build a culture of data-informed design decisions: track record of using qualitative and quantitative data to drive impact, and holding the work accountable to measurable outcomes. • Mentor and coach designers across the Supply org, elevating craft and strategic thinking across the team. • Raise the bar for how design is communicated and documented: crafting narratives that land with senior leadership and setting the standard for how the team presents its work. • Champion the responsible and high-quality use of AI in design workflows and helping shape how the Supply design team adopts AI capabilities.

🎯 Requirements

• 8+ years of experience as a product designer, UX designer, or similar role, with a strong visual and interaction design foundation. • A track record of operating at a strategic level: co-defining product direction with PM/Eng/Data partners, shaping roadmaps, and influencing senior stakeholders. • Experience leading design across multiple product areas simultaneously, with accountability for quality and coherence across a complex ecosystem. • Demonstrated ability to frame high-leverage problems, not just solve them and shifting teams from shipping tickets to solving clearly defined, outcome-driven challenges. • A strong command of the full design process, with the flexibility to move across levels of fidelity and abstraction as the work requires. • Exceptional communication and storytelling skills: able to craft a compelling narrative for both senior leaders and day-to-day cross-functional partners. • Experience mentoring senior and staff-level ICs and elevating the craft of those around you. • Proficiency in Figma and prototyping tools including AI-first tools. Experience designing with and contributing to robust design systems. • A detailed portfolio that showcases strategic impact, cross-functional leadership, measurable outcomes, and a high bar for craft. • A sharp mind, a soft heart, and a large funny bone.

🏖️ Benefits

• Market competitive salary • stock options that you’ll help make worth a lot • 12 paid holidays • flexible PTO • 401K with ezCater match • health/dental/FSA • long-term disability insurance • mental health and family planning resources • remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office • a tremendous amount of responsibility and autonomy • wicked awesome co-workers • employee meal program • many more goodies when you’re in our office