Senior Restaurant Business Partner

Job not on LinkedIn

🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $73k - $94k / year

⏰ Full Time

🟠 Senior

🪙 Affiliate Manager

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

ezCater

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

🤝 B2B

🛍️ eCommerce

💰 $100M Series D on 2021-12

B2B • eCommerce • Food and Beverage

ezCater is a platform that provides businesses with catering solutions, allowing companies to order food for meetings and events from a diverse range of restaurants and caterers. The platform enables users to easily manage orders, ensuring that all dietary preferences and business needs are met seamlessly. With a focus on corporate clients, ezCater streamlines the catering process, making it more efficient for organizations to feed their teams and guests.

📋 Description

• Establish rapport and build trust with contacts at all levels within a portfolio of ezCater’s enterprise restaurant partners. • Understand and translate each partner’s unique business to the ezCater opportunity, creating and implementing strategies for exceptional customer experiences and shared growth. • Proactively assess, validate, and optimize partner performance on an ongoing basis - your relationships will be strong enough to support joint problem solving. • Translate strategic priorities into clear, actionable direction for stakeholders from C-level decision makers to individual store managers, building alignment and accountability throughout the partner organization. • Lead as a subject matter expert on partner-facing and internal operational metrics, as well as partner-specific nuances that may impact metrics (e.g., integrations, corporate structure, etc.) • Leverage performance data to identify partner-specific patterns, root causes, and trends—then translate these into actionable insights that drive improvements, strategic decisions, and high-impact projects. • Craft compelling, data-backed narratives to communicate performance, opportunities, and progress to catering partners in a way that builds trust and promotes collaboration. • Deeply understand operational metrics and the complex, cross-functional dynamics of each account to form a holistic view of how brands operate on our platform—and use that understanding to recommend the right mix of services, tools, and strategies that set each brand up for long-term success. • Build and drive operational outcomes tied to specific business objectives that benefit both our partners’ and ezCater’s growth. • Collaborate closely with other departments, including Sales, Marketing, and Product, to drive alignment around and support for overall and partner-specific goals.

🎯 Requirements

• 4+ years experience partnering with and managing top-tier partners or accounts; experience with restaurant operations, final mile delivery, or e-commerce logistics preferred. • Track record of success building strong internal and external relationships and rapport, delivering business impact through collaboration, negotiation, and creative problem solving. • Demonstrated ability to analyze complex data sets and distill them into clear recommendations for both internal stakeholders and external partners; expertise using analytical tooling (eg, Tableau, Sigma, Excel). • Articulate, executive verbal and written communication skills. • Experience in resolving conflicts and finding creative solutions to address competing interests. • Proven ability to build trust and influence through active listening, empathy, and navigating through others’ perspectives and motivation. • Proactive approach to identifying and solving problems; demonstrated ability to root cause and craft the right solution. • Ability to work effectively in fast-paced environments, both autonomously and cross-functionally in a team setting.

🏖️ Benefits

• Market competitive salary • Stock options that you’ll help make worth a lot • 12 paid holidays • Flexible PTO • 401K with ezCater match • Health/dental/FSA • Long-term disability insurance • Mental health and family planning resources • Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office • A tremendous amount of responsibility and autonomy • Wicked awesome co-workers • Employee meal program (and many more goodies) when you’re in our office