CRM Associate

Job not on LinkedIn

🕒 September 10

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $29 - $32 / hour

⏱ Part Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

👻 Ghost score 19%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Fanatics Betting & Gaming

WebsiteAll Job Openings

- employees

🎲 Gambling

⚽ Sports

👥 B2C

Gambling • Sports • B2C

Fanatics Betting & Gaming is a consumer-facing U. S. sports betting and online casino operator (branded as Fanatics Sports & Casino / Fanatics Sportsbook / Fanatics Casino) that offers sportsbook betting, online casino games, event contract trading (Fanatics Markets), and a unified loyalty currency called FanCash. It provides mobile apps and web experiences, state-by-state availability across many U. S. jurisdictions, promotional offers, partnerships with sports teams, and responsible-gaming tools and disclosures. Morton St. Trading Investments, LLC handles the event-contract trading side and is CFTC-registered.

📋 Description

• Build, QA, and launch Commercial CRM campaigns across XtremePush and Movable Ink, including email, push, and in-app messaging • Set up assigned sends, including audience selection, asset approval, dynamic content, personalization, scheduling, and deployment • QA campaigns across devices, verifying links, offers, segmentation, and personalization • Monitor active sends and resolve or escalate deployment issues • Strategize and execute real-time CRM sends tied to sporting events • Troubleshoot customer service contacts related to CRM campaigns and promotions with Promo Ops • Investigate customer-reported issues, identify root causes, and drive resolution • Monitor Slack channels for breaking developments and last-minute requests • Maintain campaign calendars, trackers, and documentation using Airtable or similar tools • Templatize recurring campaigns and streamline build workflows • Use AI tools and automation to support drafting, QA, and reporting

🎯 Requirements

• 1+ years of experience in CRM, marketing operations, or campaign execution across email, push, and/or in-app channels • Exceptional attention to detail and a strong QA mindset • Strong organizational skills and ability to manage multiple campaigns, requests, and deadlines within a part-time schedule • Passion for sports, betting, and gaming products • Calm, solutions-oriented approach to troubleshooting in a fast-paced, live environment • Bachelor's degree in Marketing, Sports Management, or a related field, or equivalent experience • Strong autonomous work ethic and ability to execute projects end to end without immediate feedback and direction • Ability to work every Friday, Saturday, and Sunday • Preferred: Hands-on experience with XtremePush, Braze, or similar CRM platforms, and personalization tools such as Movable Ink • Preferred: Experience with Airtable or similar planning and tracking tools

🏖️ Benefits

• Benefits information provided at https://benefitsatfanatics.com/ • Potential in-person onboarding components, including Launching into Better: LIVE for eligible full-time, non-seasonal hires

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