Federau Insurance and Financial Services Inc.
1 - 10 employees
🛡️ Insurance
💸 Finance
🏦 Banking
Insurance • Finance • Banking
Federau Insurance and Financial Services Inc. is a State Farm insurance agency led by agent Drew Federau with offices in Carmel and Westfield, Indiana. The agency is licensed in Indiana, Michigan, Ohio, and Illinois and provides a range of personal and commercial insurance products—auto, homeowners, condo, renters, life, health, business, recreational, and pet—plus related financial offerings such as banking, investment services, and annuities. Federau Insurance serves individuals, families, and small business owners across the Midwest, focusing on clear guidance, responsive service, and long-term relationships. The office offers in-person and remote support, bilingual service (English/Spanish), and emphasizes accessible, personalized quotes and claims assistance.
Customer Service Representative
Job not on LinkedIn
🔥 14 hours ago
🇺🇸 United States – Remote
💵 $15 - $20 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 0%
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Federau Insurance and Financial Services Inc.
1 - 10 employees
🛡️ Insurance
💸 Finance
🏦 Banking
Insurance • Finance • Banking
Federau Insurance and Financial Services Inc. is a State Farm insurance agency led by agent Drew Federau with offices in Carmel and Westfield, Indiana. The agency is licensed in Indiana, Michigan, Ohio, and Illinois and provides a range of personal and commercial insurance products—auto, homeowners, condo, renters, life, health, business, recreational, and pet—plus related financial offerings such as banking, investment services, and annuities. Federau Insurance serves individuals, families, and small business owners across the Midwest, focusing on clear guidance, responsive service, and long-term relationships. The office offers in-person and remote support, bilingual service (English/Spanish), and emphasizes accessible, personalized quotes and claims assistance.
📋 Description
• Generate exceptional customer experiences that support the growth of the insurance agency • Resolve customer inquiries • Coordinate with other agency team members • Anticipate the needs of supported community members • Answer customer inquiries and provide policy information • Assist customers with policy changes and updates • Process insurance claims and follow up with customers • Maintain accurate records of customer interactions
🎯 Requirements
• Communication and interpersonal skills • Detail-oriented and able to multitask • Must have prior State Farm experience • Must be willing to work within Eastern Standard Time hours • Willingness to undergo an in-depth background investigation verifying clear criminal history • Must provide application information, including contact details and employment history
🏖️ Benefits
• Bonus based on performance • Flexible schedule • Opportunity for advancement • Training & development • Benefits and rewards that are second to none
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