Service & Installation Technician

Job not on LinkedIn

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $19 - $29 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 0%

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Logo of Stanica Realty Group

Stanica Realty Group

1 - 10 employees

💼 Consulting

📦 Logistics

🏠 Real Estate

Consulting • Logistics • Real Estate

Stanica Realty Group is a real estate company specializing in residential and commercial properties. They offer a range of services including property management, real estate appraisals, and investment consulting. With a focus on providing exceptional customer service and expertise in the local market, Stanica Realty Group aims to help clients achieve their real estate goals efficiently and effectively.

📋 Description

• Manage assigned service workload, including contacting customers, scheduling service appointments, and planning efficient daily routes • Document completed work, findings, parts used, and additional repairs or follow-up needed • Service, troubleshoot, and repair walk-in tubs and related products in customers’ homes • Diagnose mechanical, plumbing, and product-related issues and determine appropriate repairs • Maintain vehicle inventory and truck stock; account for parts used and coordinate return of unused, defective, or replaced parts • Communicate clearly with customers and provide a professional customer experience • Educate customers on proper operation, use, and care of Safe Step products • Identify recurring product or installation issues and communicate findings to management • Perform installation, service, repair, and maintenance duties as assigned • Garner 5-star reviews for the customer’s Safe Step service experience • Perform driver duties and follow company vehicle and safe-driving policies • Work with vehicle cameras and telematics monitoring driving and safety metrics

🎯 Requirements

• 2+ years of experience performing technical repairs, troubleshooting equipment, and resolving mechanical, plumbing, or residential service-related issues • Strong technical repair, diagnostic, and troubleshooting skills • Valid state issued license is required • Must be at least 18 years of age • Exceptional analytical and problem-solving skills • Excellent verbal and written communication skills • High regard for quality assurance and customer service • Strong organizational and time-management skills with the ability to work independently

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Paid time off • Life insurance • 401(k) with a company match • Mental health coverage • Gender affirming benefits • Family building benefits • Paid parental leave • Associate discounts • Community involvement opportunities • Bonus or incentive plan eligibility

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