Service & Installation Technician

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $19 - $29 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ferguson

WebsiteLinkedInAll Job Openings

10,000+ employees

🏗️ Construction

🏭 Manufacturing

📦 Logistics

Construction • Manufacturing • Logistics

Ferguson is a leading supplier of plumbing and HVAC products for residential and commercial markets. The company offers a wide range of products including water heaters, plumbing parts, and HVAC systems, as well as various tools and cleaning supplies. Ferguson provides solutions for professionals in the plumbing and HVAC industries, ensuring they have access to the resources and expertise they need for both new construction and remodeling projects.

📋 Description

• Manage assigned service workload, including contacting customers, scheduling service appointments, and planning efficient daily routes • Document completed work, findings, parts used, and additional repairs or follow-up needed • Service, troubleshoot, and repair walk-in tubs and related products in customers’ homes • Diagnose mechanical, plumbing, and product-related issues and determine appropriate repairs • Maintain vehicle inventory and truck stock; account for parts used and coordinate returns • Communicate with customers about work being performed and provide a professional service experience • Educate customers on proper operation, use, and care of Safe Step products • Identify recurring product or installation issues and communicate findings to management • Perform installation, service, repair, and maintenance duties as assigned • Garner 5-star reviews for customers’ Safe Step service experience • Follow vehicle and safe-driving policies, with driving and safety metrics monitored by cameras and telematics

🎯 Requirements

• 2+ years of experience performing technical repairs, troubleshooting equipment, and resolving mechanical, plumbing, or residential service-related issues • Strong technical repair, diagnostic, and troubleshooting skills • Valid state issued license is required • Must be at least 18 years of age • Exceptional analytical and problem-solving skills • Excellent verbal and written communication skills • High regard for quality assurance and customer service • Strong organizational and time-management skills with the ability to work independently • Ability to perform driver duties and responsibilities • Compliance with company vehicle and safe-driving policies

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Paid time off • Life insurance • 401(k) with a company match • Mental health coverage • Gender affirming benefits • Family building benefits • Paid parental leave • Associate discounts • Community involvement opportunities • Bonus or incentive plan eligibility