Sales Support Representative

Job not on LinkedIn

🔥 0 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $18 - $29 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Ferguson

WebsiteLinkedInAll Job Openings

10,000+ employees

🤝 B2B

🛍️ eCommerce

🛒 Retail

B2B • eCommerce • Retail

Ferguson is a leading supplier of plumbing and HVAC products for residential and commercial markets. The company offers a wide range of products including water heaters, plumbing parts, and HVAC systems, as well as various tools and cleaning supplies. Ferguson provides solutions for professionals in the plumbing and HVAC industries, ensuring they have access to the resources and expertise they need for both new construction and remodeling projects.

📋 Description

• Work together with Sales associates to support customer needs by determining the best products and solutions. • Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders. • Coordinate deliveries on behalf of customers. • Answer sales calls for general information, addressing and resolving customer concerns or questions. • Ability to effectively use customer relationship management (CRM) system and phone system.

🎯 Requirements

• 0-3 years of sales and/or customer service experience is preferred • Experience in plumbing, HVAC, or other trades is a plus • Exhibit strong skills for sales, including the ability to upsell • Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner • Ability to react well in a fast-paced environment & follow through on commitments • Highly motivated and customer service oriented mentality with ability to build relationships is a plus • General digital literacy including Microsoft Office • Ability to quickly learn product knowledge and processes.

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Paid time off • Life insurance • 401(k) with company match • Mental health coverage • Gender affirming and family building benefits • Paid parental leave • Associate discounts • Community involvement opportunities