Senior Content Manager

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Filigran

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2022

🔒 Cybersecurity

☁️ SaaS

Cybersecurity • SaaS • Technology

Filigran is a cybersecurity company specializing in Threat Intelligence and eXtended Threat Management (XTM). They provide a comprehensive suite of software solutions which includes cyber threat intelligence, breach and attack simulation, and incident response capabilities. Filigran's offerings also include training programs and community support, empowering organizations to enhance their security postures against various cyber threats.

📋 Description

• Own end-to-end content for your assigned projects — from learning design through production, quality review, and LMS delivery • Design structured learning paths, courses, and certification programs aligned to learner personas and skill levels (beginner to advanced) • Apply instructional design principles (e.g., ADDIE, Bloom's Taxonomy) to ensure content drives measurable learning outcomes • Manage SME relationships across your projects — coordinating with Product, Engineering, and Customer Success to ensure technical accuracy and relevance • Maintain production cadence for your projects: scripting, media production, review cycles, and publishing • Own quality within your project scope — including pedagogical soundness, tone consistency, and learner feedback integration • Contribute to ILT (Instructor-Led Training) development in partnership with the Customer Training Consultant: storyboards, delivery scripts, and alignment with on-demand content • Participate in a standing cross-lane harmonization function — shared style guide, tone/quality bar, and template standards — co-owned with peer Senior Content Managers and stewarded by the Director of Content Management • Track and report project-level metrics: module releases, completion rates, learner satisfaction, and content validation • Leverage AI tools and methodologies to boost content production and workflow efficiency • Contribute to team-wide documentation and workflow practices

🎯 Requirements

• 3–5 years of experience in instructional design, technical content creation, or a related field in a B2B SaaS environment • Demonstrated ability to own content end-to-end — from concept and design through production and delivery — without heavy process scaffolding • Strong instructional design foundation: you know how to structure learning for outcomes, not just information transfer • Experience managing multimedia production workflows (video, interactive content, visual design) • Comfortable engaging directly with subject matter experts and translating technical depth into learner-accessible content • Highly organized with strong project management instincts — you manage your own projects and don't drop threads • Proficient in modern content and LMS tooling (e.g., Camtasia, Articulate, Notion, or similar) • Comfortable working in a remote, async-first environment • Autonomy, ownership, and team spirit • Bonus: Experience in cybersecurity, open-source, or technical SaaS environments • Bonus: Familiarity with AI-assisted content production workflows

🏖️ Benefits

• Competitive pay + equity - everyone shares in our success • Remote-first, flexible, and balanced - work that fits your life • Your setup, your choice - pick the gear that works for you • Twice-a-year gatherings - we meet in person for regional and global offsites to connect, collaborate, and strengthen our culture beyond the screen